fix problems on CapMetro Bikeshare [iphone]

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—— Run into issues on CapMetro Bikeshare? Get help pending when official support gets back to you!

CapMetro Bikeshare
Info:
company: Lyft, Inc.
: https://www.capmetro.org/help
: www.capmetro.org
Chat with our AI-based CapMetro Bikeshare Support
   Hello! How can I assist you?  

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Support issue

Lack of customer service support

Fix: 1. Check the app for any FAQ or Help section that may provide answers to common issues. 2. If available, use the in-app chat feature or supp... ⇲
 
Payments issue

Error messages during payment

Fix: 1. Ensure that your payment card details are entered correctly, including the card number, expiration date, and CVV. 2. Check if your card h... ⇲

High charges for short rides

Fix: 1. Review the pricing structure in the app to understand the charges associated with short rides. 2. Consider using a different bike or ride... ⇲

Auto-renew feature enabled without notice

Fix: 1. Go to the 'Account' or 'Subscription' section of the app. 2. Look for the auto-renew settings and disable it if it is enabled. 3. Review... ⇲
 
Loading issue

Inability to load rental agreements

Fix: 1. Ensure you have a stable internet connection. 2. Try closing the app completely and reopening it. 3. If the issue persists, uninstall and... ⇲
 
Privacy issue

Excessive personal data collection

Fix: 1. Review the app's privacy settings by going to the 'Account' or 'Settings' section. 2. Adjust the permissions to limit data collection whe... ⇲
 
Crashes issue

CapMetro Bikeshare crashes or fails to function properly

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. Close... ⇲
 
Account issue

No website for account creation or management

Fix: 1. Use the CapMetro Bikeshare app to create and manage your account, as it may be the only available method. 2. Familiarize yourself with al... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
76.5%

Good experience
23.5%

Neutral
0.0%

~ from our NLP analysis of 34 combined software ratings.

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 Private Data CapMetro Bikeshare collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data