fix problems on Constant Contact [iphone]

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Constant Contact
Info:
company: Constant Contact, Inc.
: https://community.constantcontact.com/help-center?ic=help_panel
: www.constantcontact.com
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Compatibility issue

Cannot edit campaigns created on desktop

Fix: 1. Check if the campaigns are saved in a format that is compatible with the mobile app. Some features may not be editable on mobile. 2. Use... ⇲
 
Slow issue

Slow performance

Fix: 1. Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer models)... ⇲
 
Syncing issue

Inconsistent syncing with desktop

Fix: 1. Ensure you are logged into the same Constant Contact account on both devices. 2. Check your internet connection on both devices to ensur... ⇲
 
UI issue

Difficult to navigate

Fix: 1. Spend some time exploring the app's layout and features. Familiarize yourself with the main menu and where different functions are locate... ⇲

Unresponsive app interface

Fix: 1. Restart the app by closing it completely and reopening it. 2. Ensure your device has enough storage space, as low storage can cause apps... ⇲

Poor mobile editing experience

Fix: 1. Use the desktop version for more complex edits, as it typically offers a better user experience for editing. 2. Familiarize yourself wit... ⇲
 
Bugs issue

Error messages without clear guidance

Fix: 1. Take note of the specific error message and search for it in the app's help section or online resources. 2. Restart the app to see if th... ⇲

Issues with scheduled emails not appearing

Fix: 1. Verify that the scheduled email is saved correctly. Go to the 'Scheduled' section in the app to check if it appears there. 2. Ensure you... ⇲

Frequent bugs and glitches

Fix: 1. Keep the app updated to the latest version, as updates often include bug fixes. 2. Clear the app's cache by deleting and reinstalling it... ⇲

Inaccurate reporting of email opens

Fix: 1. Check your email tracking settings to ensure they are configured correctly. 2. Understand that tracking may not be 100% accurate due to... ⇲
 
Customization issue

Inability to add links in emails

Fix: 1. Ensure you are using the correct method to add links. Tap and hold the text you want to link, then select 'Add Link' from the options. 2... ⇲

Inability to copy existing campaigns

Fix: 1. Use the desktop version to duplicate campaigns, as this feature may not be available on mobile. 2. Create a new campaign and manually co... ⇲

Difficulties with text formatting

Fix: 1. Familiarize yourself with the formatting options available in the app. Tap on the text to see formatting tools. 2. If formatting is limi... ⇲

Limited font choices

Fix: 1. Explore the available fonts in the app and choose the best option that fits your needs. 2. If you require specific fonts, consider using... ⇲

Inability to change email subject lines easily

Fix: 1. Check if the option to edit the subject line is available in the email settings. Tap on the email to see if you can access the subject li... ⇲
 
Support issue

Limited customer support response

Fix: 1. Utilize the app's help section for FAQs and troubleshooting tips that may resolve your issue without needing direct support. 2. Check th... ⇲
 
Ads issue

High pressure sales tactics

Fix: 1. If you feel pressured, take a step back and review your needs before making any decisions. 2. Set clear boundaries for your interactions... ⇲
 
Payments issue

Problems with refund processing

Fix: 1. Review the refund policy on the Constant Contact website to understand the process and requirements. 2. Keep records of your transaction... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
2.2%

Neutral
2.2%

~ from our NLP analysis of 9,126 combined software ratings.

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 Private Data Constant Contact collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics