fix problems on Rapha Cycling Club [iphone]

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—— Run into issues on Rapha Cycling Club? Get help pending when official support gets back to you!

Rapha Cycling Club
Info:
company: Rapha Racing
: https://www.rapha.cc/service?utm_source=app-store-page&utm_medium=app-store-support-link&utm_campaign=rcc-app-support-link
: www.rapha.cc
Chat with our AI-based Rapha Cycling Club Support
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Crashes issue

Cancelling profile pic/backdrop change crashes the app

Fix: Before changing your profile picture or backdrop, ensure that the image file is not too large. Use a photo editing app to resize the image t... ⇲
 
Syncing issue

Calendar pages don’t always refresh

Fix: Manually refresh the calendar by pulling down on the calendar screen. This action often triggers a refresh of the content. OR Check your... ⇲
 
Links issue

Links redirect to the GB site instead of the US site

Fix: Check your app settings for any region-specific settings. If available, set your region to the US to ensure links direct correctly. OR Tr... ⇲
 
Customization issue

No way to meet local members if no rides are available

Fix: Utilize the app's community features, such as forums or discussion boards, to connect with local members. Post a message expressing your int... ⇲
 
Account issue

Cannot add anyone to follow

Fix: Ensure that you are logged into your account properly. Log out and log back in to refresh your account settings. OR Check if there are an... ⇲
 
UI issue

Error displaying new ride

Fix: Try refreshing the app by closing it and reopening it. This can help clear any temporary glitches that may be causing the error. OR Check... ⇲
 
Bugs issue

Requires multiple app restarts for proper display

Fix: Clear the app's cache as mentioned earlier. This can help improve performance and reduce the need for restarts. OR Consider uninstalling... ⇲
 
Compatibility issue

No integration with Apple Health

Fix: Check if the app has any settings related to health data integration. Go to the app settings and look for any options to connect with Apple... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
7.8%

Neutral
3.9%

~ from our NLP analysis of 51 combined software ratings.

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 Private Data Rapha Cycling Club collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics