fix problems on WFM Innerview [iphone]

—— Run into issues on WFM Innerview? Get help pending when official support gets back to you!

WFM Innerview

Info:

company: WFM Online, Inc.

: http://www.wfm-online.com/

Chat with our AI-based WFM Innerview Support

🛠️ Common WFM Innerview Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WFM Innerview freezes on login

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Schedules not displaying

Fix: 1. Refresh the app: Pull down on the schedule screen to refresh the data. This can help load the latest schedules. 2. Check your internet c... ⇲

Compatibility issue

Incompatible with iPhone 15

Fix: 1. Check for updates: Ensure that both your iPhone and the WFM Innerview app are updated to the latest versions. Go to Settings > General >... ⇲

Inaccessible features after iOS update

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues caused by an iOS update. 2. Check for app updates: Go to the App Sto... ⇲

Crashes issue

WFM Innerview crashes after update

Fix: 1. Reinstall the app: Delete the WFM Innerview app from your iPhone by pressing and holding the app icon and selecting 'Remove App'. Then, g... ⇲

Requires frequent re-login

Fix: 1. Check app settings: Look for any settings related to session timeouts or auto-logout features within the app. Adjust these settings if po... ⇲

Persistent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. This can resolve issue... ⇲

Error messages during login

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If unsure, try resetting your password. 2. Clear... ⇲

Syncing issue

No calendar integration

Fix: 1. Use a third-party calendar app: Consider using a calendar app that can sync with your work schedule manually. You can input your shifts a... ⇲

Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find WFM Innerview, and select 'Offload App'. This can help improve loading t... ⇲

Security issue

No Touch ID or Face ID support

Fix: 1. Enable passcode: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure you have a passcode set up. This is a prerequisi... ⇲

Account issue

Discount card access problems

Fix: 1. Check app settings: Look for any settings related to discount card access within the app. Ensure that your account is properly set up to... ⇲

Updates issue

WFM Innerview is still in BETA

Fix: 1. Provide feedback: Use any available feedback options within the app to report issues you encounter. This can help improve the app as it m... ⇲

Glitches issue

Frequent glitches

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app cache: Go to Settings > General > i... ⇲

Customization issue

Limited functionality for team members

Fix: 1. Check user permissions: Ensure that your account has the necessary permissions to access all features. This may require checking with you... ⇲

UI issue

WFM Innerview design feels like a desktop version

Fix: 1. Provide feedback: Use the app's feedback feature to share your thoughts on the design and suggest improvements for a more mobile-friendly... ⇲

Settings issue