A. 1. Reset Password: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email or SMS verification. 2. Check for Account Lock: If you have tried logging in multiple times unsuccessfully, your account may be temporarily locked. Wait for 30 minutes before trying again.

B. 3. Use Account Recovery: If you still cannot access your account, look for an account recovery option on the login page, which may guide you through verifying your identity.