fix problems on Equate Heart Chart [iphone]

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—— Run into issues on Equate Heart Chart? Get help pending when official support gets back to you!

Equate Heart Chart
Info:
company: A&D Company, Limited
: https://andhearttrack.com/e/p/support
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Freezing issue

Equate Heart Chart freezes during registration

Fix: 1. Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Close any other apps... ⇲
 
Bugs issue

Inability to delete specific readings

Fix: 1. Open the Equate Heart Chart app and navigate to the readings section. 2. Look for an edit or delete option, which may be represented by... ⇲

Equate Heart Chart does not auto record readings

Fix: 1. Check the app settings to see if there is an option to enable automatic recording of readings. 2. Ensure that the app is properly connec... ⇲
 
Screen issue

Equate Heart Chart sometimes shows a white screen

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲
 
Slow issue

Slow connection process

Fix: 1. Ensure you are using a stable Wi-Fi or cellular connection. Test your internet speed using a speed test app. 2. Close any other apps tha... ⇲
 
Support issue

Lack of written instructions

Fix: 1. Check the app's settings or help section for any available guides or FAQs. 2. Visit the official website of the Equate Heart Chart app f... ⇲
 
Loading issue

Equate Heart Chart spins without loading

Fix: 1. Force close the app and restart it. 2. Check your internet connection to ensure it is stable. 3. Clear the app's cache if the option is... ⇲
 
Network issue

Requires multiple attempts to connect

Fix: 1. Ensure that your Bluetooth and Wi-Fi connections are stable and functioning properly. 2. Restart both your iPhone and the device you are... ⇲
 
Customization issue

No reminders feature

Fix: 1. Use the built-in Reminders app on your iPhone to set reminders for taking readings. 2. Create a calendar event with alerts to remind you... ⇲

Manual entry of readings required

Fix: 1. Check if there are any settings in the app that allow for automatic syncing or importing of readings from connected devices. 2. If manua... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Close any unnecessary... ⇲
 
Registration issue

Difficulties in account creation

Fix: 1. Ensure that you have a stable internet connection during the account creation process. 2. Double-check that you are entering all require... ⇲
 
Syncing issue

Excessive steps to sync data

Fix: 1. Review the app settings to see if there are options to streamline the sync process. 2. Create a routine for syncing data at specific tim... ⇲
 
Account issue

Cannot change password easily

Fix: 1. Go to the app's settings and look for an option to change your password. Follow the prompts to create a new password. 2. If the app does... ⇲
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 what users are saying
Good experience
94.2%

Neutral
3.7%

Bad experience
2.1%

~ from our NLP analysis of 9,445 combined software ratings.

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 Private Data Equate Heart Chart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics