fix problems on Subtrack [iphone]

—— Run into issues on Subtrack? Get help pending when official support gets back to you!

Subtrack: Track Subscriptions

Info:

company: Mohit Nandwani

: https://subtrack.app/support

: subtrack.app

Chat with our AI-based Subtrack Support

🛠️ Common Subtrack Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited free version restricts to three subscriptions

Fix: Consider upgrading to the paid version of Subtrack if you find the app useful and need to track more than three subscriptions. This will unl... ⇲

Inconsistent custom icons

Fix: Try resetting the app's cache or data. Go to your iPhone settings, find Subtrack, and clear the cache. This may help in refreshing the icons... ⇲

Notifications issue

Notifications not functioning properly

Fix: Check your notification settings for Subtrack. Go to Settings > Notifications > Subtrack and ensure that notifications are enabled. Also, ch... ⇲

No reminder options for specific intervals

Fix: Use your device's built-in reminder app to set reminders for specific intervals related to your subscriptions, ensuring you stay on top of p... ⇲

Crashes issue

Subtrack crashes on certain devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as c... ⇲

Customization issue

No option to skip unpaid subscriptions

Fix: As a workaround, you can manually mark unpaid subscriptions as 'inactive' or 'paused' in your notes or a separate list within the app to kee... ⇲

No option to archive subscriptions instead of deleting

Fix: As a temporary solution, you can create a separate category or list within the app for archived subscriptions, where you can manually move s... ⇲

No option to group tags effectively

Fix: As a workaround, you can create a naming convention for your tags that includes a prefix or suffix to group them logically (e.g., 'Entertain... ⇲

Limited options for custom app icons

Fix: If you want more customization, consider using a third-party app that allows you to create custom icons for your apps, which can then be use... ⇲

Syncing issue

Lack of sync button for devices

Fix: Check if the app has an automatic sync feature in the settings. If it does, ensure it is enabled. This will allow your data to sync across d... ⇲

No iCloud sharing with family members

Fix: As a workaround, you can share your subscription details with family members through a shared note or document in iCloud, allowing everyone... ⇲

Bugs issue

Mark as Paid feature not working as expected

Fix: Try restarting the app after marking a subscription as paid. Sometimes, the app needs a refresh to display the updated status correctly. O... ⇲

Average Expenses Bar shows incorrect calculations

Fix: Double-check the entries in your subscription list to ensure all amounts are entered correctly. Incorrect entries can lead to inaccurate cal... ⇲

UI issue

Date picker needs improvement

Fix: If the date picker is difficult to use, try tapping and holding on the date field to see if it brings up a more user-friendly interface or a... ⇲

No clear design language for icons

Fix: If the icons are confusing, consider using a consistent color scheme or style for your subscriptions to help differentiate them visually unt... ⇲

No easy way to see upcoming expenses at a glance

Fix: Create a dedicated section in your notes app or a calendar specifically for upcoming expenses, allowing you to see them at a glance without... ⇲

Updates issue

Trial period implementation could be better

Fix: Keep track of your trial period manually by setting reminders in your calendar app to ensure you don't miss the end date. OR You can also... ⇲

Security issue

No option to enter subscription passwords

Fix: As a workaround, consider using a password manager app to securely store your subscription passwords, which can be accessed easily when need... ⇲