fix problems on Bob [iphone]

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—— Run into issues on Bob? Get help pending when official support gets back to you!

Bobby - Track subscriptions
Info:
company: Yummygum
: https://bobbyapp.co/
: bobbyapp.co
Chat with our AI-based Bob Support
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Updates issue

Infrequent updates

Fix: Regularly check the App Store for updates to Bobby. If updates are infrequent, consider providing feedback through the app's feedback featur... ⇲

Missing modern subscription services

Fix: Manually add any missing subscription services by using the 'Add Subscription' feature, ensuring you can track all your expenses. OR Rese... ⇲
 
Bugs issue

Bugs causing data loss

Fix: Regularly back up your subscription data by exporting it if the app provides that option. This way, you can restore your data if a bug cause... ⇲
 
Customization issue

Manual data entry required

Fix: Create a template for your most common subscriptions to speed up the manual entry process. This can save time when adding new subscriptions.... ⇲

No option to customize preset subscription colors

Fix: Use a note-taking app to create a color-coded system for your subscriptions outside of Bobby, allowing for better visual organization. OR... ⇲

Limited icons for subscriptions

Fix: Use a note-taking app to create a visual representation of your subscriptions with custom icons or images that you can easily reference. O... ⇲
 
Compatibility issue

No desktop version

Fix: Use a mobile device emulator on your computer to run the app if you need to access it on a larger screen. This can provide a temporary solut... ⇲
 
Syncing issue

Lack of auto-connect to bank accounts

Fix: Manually track your subscriptions by linking them to your bank account statements. Create a spreadsheet to log payments and due dates for be... ⇲
 
Settings issue

Inability to mark bills as paid early

Fix: Create a separate category or note within the app to track bills that you have paid early, allowing you to keep a record without official su... ⇲
 
Notifications issue

Inaccurate notification semantics

Fix: Adjust the notification settings in the app to ensure they align with your preferences. Check if there are options to customize notification... ⇲

No option for multiple notification reminders

Fix: Set multiple reminders in your calendar app for each subscription, ensuring you receive notifications at different intervals. OR Use a ta... ⇲
 
Support issue

No response from customer support

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Eng... ⇲
 
Crashes issue

Bob crashes or fails to open

Fix: Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause apps to crash. Go to Settings > General > Softwar... ⇲
 
UI issue

No widget for upcoming subscriptions

Fix: Use the built-in calendar app on your iPhone to create reminders for upcoming subscriptions, which can serve as a workaround until a widget... ⇲

Difficulty in deleting subscriptions

Fix: Follow the app's specific process for deleting subscriptions carefully. If it's not clear, try restarting the app and attempting the deletio... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.3%

Neutral
3.0%

Bad experience
2.8%

~ from our NLP analysis of 7,561 combined software ratings.

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 Private Data Bob collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All-in-one Pack: $1.99 Buy all upgrades with a discount.
  2. Unlock Subscription Limit: $0.99 Add an unlimit amount of subscriptions
  3. All-in-one Pack v2: $2.99 Buy all upgrades with a discount.
  4. Unlock Category Limit: $0.99 Add an unlimited amount of categories
  5. Security Pack: $0.99 Secure your data with iCloud and Touch ID.
  6. Visual Pack: $0.99 Customize fonts, themes, and app icon