A. 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load a different app or website. 2. Close other apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps to close them and free up resources. 3. Clear app cache: Go to Settings > General > iPhone Storage, find MerlMovie, and see if there's an option to offload the app. This can help clear temporary files that may be causing the freeze.