fix problems on Podcast Player App [iphone]

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—— Run into issues on Podcast Player App? Get help pending when official support gets back to you!

Podcast Player App - Castro
Info:
company: Bluck Apps
: https://castro.fm/support
: castro.fm
Chat with our AI-based Podcast Player App Support
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Network issue

Server issues prevent listening to new episodes

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If the problem con... ⇲
 
Support issue

Unresponsive support

Fix: Look for community forums or user groups related to the app where you can share your issues and find solutions from other users who may have... ⇲
 
Audio issue

Audio drops over AirPlay

Fix: Ensure that both your iPhone and the AirPlay device are updated to the latest software version. Sometimes, compatibility issues can cause au... ⇲

No trim silences feature

Fix: Look for third-party audio editing apps that allow you to trim silences before importing the episodes into Castro. This can help you manage... ⇲

No chapter markers support

Fix: Look for podcasts that provide chapter markers in their descriptions or notes, and use a different app that supports chapter markers for tho... ⇲
 
Settings issue

Playback settings not saved per podcast

Fix: Manually adjust the playback settings each time you start a new podcast. While this is not ideal, it ensures that you can customize your exp... ⇲
 
Syncing issue

Inbox doesn't update with CarPlay

Fix: Try disconnecting and reconnecting your iPhone to the CarPlay system. Sometimes, a simple reset can resolve syncing issues. OR Check the... ⇲

Sync issues with Apple Watch

Fix: Ensure that both your iPhone and Apple Watch are updated to the latest software version. This can help resolve syncing issues between device... ⇲
 
Downloads issue

Episodes marked complete when partially downloaded

Fix: Manually check the download status of episodes before marking them as complete. This can help you avoid confusion about what has been fully... ⇲
 
Permissions issue

Automatic subscriptions to unwanted content

Fix: Regularly review your subscriptions within the app and unsubscribe from any unwanted podcasts. This can help you manage your content more ef... ⇲
 
UI issue

Folders feature works counterintuitively

Fix: Take some time to explore the folders feature and experiment with organizing your podcasts in a way that makes sense to you. Sometimes, a li... ⇲

No landscape mode

Fix: Use the app in portrait mode and adjust your device's orientation to make the most of the available screen space. This may not be ideal, but... ⇲

Cover art missing for episodes

Fix: Check if the missing cover art is an issue with the specific podcast feed. Sometimes, the podcast creator may not have uploaded the cover ar... ⇲
 
Compatibility issue

No support for Airplay 2

Fix: If AirPlay 2 is essential for your listening experience, consider using a different podcast app that supports this feature. OR Use AirPla... ⇲
 
Search issue

Difficulties with podcast discovery/search

Fix: Use specific keywords or phrases when searching for podcasts to improve your chances of finding what you're looking for. Consider using exte... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.2%

Bad experience
6.5%

Neutral
3.3%

~ from our NLP analysis of 8,858 combined software ratings.

 Switch to these Alternatives:
Overcast
Pocket Casts: Podcast Player
Breaker—The social podcast app
Goodpods - Podcast Player
Instapaper
Podcast Player RSSRadio
Matter: 1% Smarter Every Day
Downcast
Podcast App: Podurama
Reeder Classic

 Private Data Podcast Player App collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Castro Plus Annual: $24.99 Annual access to advanced player features
  2. Castro Plus Monthly: $3.99 Annual access to advanced player features
  3. Castro Plus Quarterly: $9.99 Quarterly access to all of Castro's features
  4. Early Supporter Special: $24.99 Annual access to advanced player features
  5. Castro Plus Family Plan: $39.99 Annual access to advanced player features
  6. Early Supporter Family Plan: $39.99 Annual access to advanced player features