fix problems on SC [iphone]

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—— Run into issues on SC ? Get help pending when official support gets back to you!

SC Mobile Nigeria
Info:
company: Standard Chartered Bank
: https://www.sc.com/ng/ways-to-bank/sc-mobile.html
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Search issue

No search feature for beneficiaries

Fix: 1. Use the alphabetical scroll feature if available. This can help you quickly navigate through your list of beneficiaries. 2. If you have a... ⇲
 
Account issue

Frequent reactivation required

Fix: 1. Ensure that you are using the correct login credentials. Double-check your username and password. 2. If you are using a VPN, try disablin... ⇲

Inability to access account online

Fix: 1. Ensure you are using the correct login credentials. 2. Clear your browser cache if accessing through a web browser. OR 3. Try accessin... ⇲
 
Login issue

Inconsistent login experience

Fix: 1. Make sure you are using the latest version of the app. Check the App Store for updates. 2. Clear the app's cache and data as mentioned ea... ⇲
 
Compatibility issue

Poor performance on newer iPhones

Fix: 1. Check for app updates in the App Store. Developers often release updates to improve performance on newer devices. 2. Restart your iPhone... ⇲
 
Updates issue

Slow app updates

Fix: 1. Regularly check the App Store for updates. Go to the App Store, tap on your profile icon, and scroll down to see available updates. 2. En... ⇲
 
Bugs issue

Unstable app functionality

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Delete and reinstall the app to resolve any corrupted files. OR 3. Regular... ⇲
 
Messages issue

Issues with OTP delivery

Fix: 1. Ensure that your phone number is correctly registered in the app. Check your account settings for accuracy. 2. Check your network signal.... ⇲
 
Camera issue

Frustrating selfie capture for account opening

Fix: 1. Ensure you are in a well-lit area to improve the quality of the selfie. 2. Hold your phone steady and follow the on-screen instructions c... ⇲
 
UI issue

Cumbersome navigation for transfers

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the app to understand where everything is located. 2. Use any availab... ⇲

Outdated app design

Fix: 1. Check for updates in the App Store. Developers may release updates that improve the design. 2. Provide feedback through the app's feedbac... ⇲

Poor transaction receipt quality

Fix: 1. Check your app settings to see if there are options for receipt quality or format. 2. Take a screenshot of the receipt for better quality... ⇲
 
Payments issue

Error messages during transactions

Fix: 1. Double-check all transaction details before submitting. Ensure that all required fields are filled out correctly. 2. Ensure that your int... ⇲
 
Support issue

Lack of customer support options

Fix: 1. Check the app for any help or FAQ sections that may provide answers to common issues. 2. Look for community forums or user groups online... ⇲
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 what users are saying
Bad experience
45.6%

Good experience
43.9%

Neutral
10.5%

~ from our NLP analysis of 228 combined software ratings.

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 Private Data SC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics