fix problems on BitGym [iphone]

—— Run into issues on BitGym? Get help pending when official support gets back to you!

BitGym: Treadmill Cycling Erg

Info:

company: Active Theory Inc

: https://www.bitgym.com/support

: www.bitgym.com

Chat with our AI-based BitGym Support

🛠️ Common BitGym Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BitGym can be confusing to navigate

Fix: Take some time to familiarize yourself with the app's layout. Start by exploring each section of the app, such as the home screen, tour sele... ⇲

Limited free tours available

Fix: Consider using the app during promotional periods or special events when additional free tours may be offered. Keep an eye on the app's noti... ⇲

Bugs issue

Tracking progress feature does not work

Fix: Ensure that the app has the necessary permissions to access your health data. Go to your iPhone's Settings, scroll down to the BitGym app, a... ⇲

Freezing issue

Motion tracking can freeze

Fix: Check your device's camera settings and ensure that the camera lens is clean and unobstructed. Poor lighting conditions can also affect moti... ⇲

Glitches issue

Technical glitches reported

Fix: Make sure that your app is updated to the latest version. Go to the App Store, search for BitGym, and check if an update is available. Updat... ⇲

Customization issue

No option to filter tours by length

Fix: As a workaround, manually note the lengths of the tours you are interested in and create a list. This way, you can quickly reference which t... ⇲

Updates issue

Inconsistent trial period duration

Fix: Keep track of your trial period by noting the start date and any expiration notifications you receive. Set a reminder on your phone a few da... ⇲

Lack of new cardio coaching sessions

Fix: Engage with the app's community or forums to express your interest in new content. User feedback can sometimes influence future updates and... ⇲

Payments issue

Price increase concerns

Fix: Monitor the app's pricing and any announcements regarding changes. If you are currently subscribed, consider locking in your rate by renewin... ⇲

Slow issue

Slow app initiation after updates

Fix: After an update, give the app some time to load fully. Sometimes, the app may take longer to initialize as it updates its data and settings.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Neutral

2.5%

Bad experience

1.0%

~ from our NLP analysis of 1,074 combined software ratings.

Switch to these Alternatives:

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Treadmill Trainer Workouts

STUDIO: At Home Workouts

Fitscope At Home & Gym Trainer

Private Data BitGym collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly Membership: $13.99 Full access to BitGym tours and features.