fix problems on Daily Herald E-edition [iphone]

​

—— Run into issues on Daily Herald E-edition? Get help pending when official support gets back to you!

Daily Herald E-edition
Info:
company: Paddock Publications, Inc.
: https://www.dailyherald.com/info/e-edition/
Chat with our AI-based Daily Herald E-edition Support
   Hello! How can I assist you?  

characters left:
 
UI issue

new user interface is clunky

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app to understand its layout and features. Look for tutorials or h... ⇲

no zoom page view option

Fix: 1. Use pinch-to-zoom: Try using the pinch gesture on the screen to zoom in and out on articles or images. This may work if the app supports... ⇲

no reading view option

Fix: 1. Use pinch-to-zoom: If the app does not have a dedicated reading view, try using pinch-to-zoom to make text more readable. 2. Check settin... ⇲

no single page viewing

Fix: 1. Check settings: Look for any settings within the app that may allow you to change the view to single page mode. 2. Use pinch-to-zoom: If... ⇲
 
Slow issue

slow download times

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for downloading content. If the speed is low, tr... ⇲
 
Access issue

unable to access current edition

Fix: 1. Refresh the app: Pull down on the screen to refresh the content in the app. This may help load the latest edition. 2. Check for updates:... ⇲
 
Bugs issue

repeated sections in the paper

Fix: 1. Restart the app: Close and reopen the app to see if the issue resolves itself. 2. Check for updates: Ensure you are using the latest vers... ⇲
 
Navigation issue

navigation is difficult

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different sections are located. Look for a he... ⇲
 
Login issue

login issues

Fix: 1. Check credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Daily Herald E-edition does not recognize login credentials

Fix: 1. Check for typos: Ensure that you are entering your username and password correctly, paying attention to case sensitivity. 2. Reset passwo... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Restart your device: Sometimes, a simple restart of your iPhone can resolve performance issues with apps. 2. Close background apps: Close... ⇲
 
Loading issue

delayed daily editions

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can delay downloads. 2. Refresh the app: Pu... ⇲
 
Memory issue

high memory usage

Fix: 1. Clear app cache: Offload the app to clear any cached data that may be taking up memory. 2. Delete unnecessary files: Go to Settings > Gen... ⇲
 
Updates issue

no version numbers for updates

Fix: 1. Check the App Store: Regularly check the app's page in the App Store for any update notes that may include version numbers. 2. Look for i... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that may address your concerns. 2. Look for community forums: Search online f... ⇲
 
Freezing issue

Daily Herald E-edition freezes

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue persists. 2. Restart your device: Sometimes, a simpl... ⇲
 
Offline issue

unable to read offline

Fix: 1. Download editions in advance: Make sure to download the daily edition while you have a stable internet connection so you can read it offl... ⇲
 
Reloading issue

Daily Herald E-edition requires constant reloading

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause the app to reload frequently. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
87.2%

Good experience
11.5%

Neutral
1.3%

~ from our NLP analysis of 78 combined software ratings.

 Switch to these Alternatives:
Chicago Sun-Times
Shaw Local News
WGN Radio - Chicago's Very Own
Chicago Tribune
Crain's Chicago Business
Village of Huntley, IL
WLS-AM 890
WGN News - Chicago
The Herald E-Edition
FOX 32 Chicago: News & Alerts

 Private Data Daily Herald E-edition collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics