fix problems on IMove [iphone]

—— Run into issues on IMove? Get help pending when official support gets back to you!

iMove: Ride App in Greece

Info:

company: B&B I-MOVE OE

: https://imovetaxi.com/

: imovetaxi.com

Chat with our AI-based iMove Support

🛠️ Common iMove Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Drivers require ID and signature

Fix: To streamline the process, ensure you have your ID ready before the driver arrives. You can also check if the app allows you to upload your... ⇲

Limited access to old city center

Fix: Check the app for nearby pickup points that are outside the restricted areas. You can walk a short distance to these points to access the se... ⇲

Bugs issue

Inaccurate estimated arrival times

Fix: Keep an eye on real-time updates within the app. If the estimated time changes significantly, consider canceling and rebooking your ride to... ⇲

No shows for booked rides

Fix: If a driver does not show up, wait a few minutes before canceling the ride. Sometimes drivers may be delayed. If they still do not arrive, c... ⇲

Glitches issue

iMove glitches during profile setup

Fix: Try restarting the app or your device to see if that resolves the glitch. Ensure your app is updated to the latest version available in the... ⇲

Security issue

Fraudulent charges with credit card

Fix: Immediately check your transaction history in the app and report any unauthorized charges. Change your payment method to a different card or... ⇲

Privacy issue

Requires passport information

Fix: If you are uncomfortable providing your passport information, check if the app allows for alternative forms of identification, such as a dri... ⇲

Network issue

Connectivity issues with app despite good data

Fix: Try toggling your Wi-Fi or mobile data off and on again. This can sometimes reset the connection and improve app performance. OR Clear th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Bad experience

2.9%

Neutral

0.0%

~ from our NLP analysis of 315 combined software ratings.

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VISIT GREECE

Private Data iMove collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data