fix problems on Stir [iphone]

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—— Run into issues on Stir? Get help pending when official support gets back to you!

Stir: Single Parent Dating App
Info:
company: Match Group Americas, LLC
: https://stir.custhelp.com/app/home
: www.stir.com
Chat with our AI-based Stir Support
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Settings issue

Confusing parenting questions

Fix: Take time to read through the parenting questions carefully before answering. If certain questions are unclear, consider how they relate to... ⇲

Long-distance matches are abundant

Fix: Adjust your location settings within the app to limit your search radius. This can help reduce the number of long-distance matches you recei... ⇲

Standard questions lack depth

Fix: Use the opportunity to elaborate on your answers in the profile description, providing more context and depth to your responses. OR Engag... ⇲
 
Customization issue

Inability to filter matches by religion

Fix: Use the app's messaging feature to directly ask potential matches about their religious beliefs. This can help you find common ground withou... ⇲

Limited profile information options

Fix: Maximize the information you can provide in the available fields by being creative with your responses. Use the description area to elaborat... ⇲

Minimal filtering options

Fix: Utilize the existing filters to their fullest potential and be specific about what you are looking for in your profile description to attrac... ⇲
 
Messages issue

Loss of unsent messages when navigating away

Fix: Before navigating away from the messaging screen, copy your message to the clipboard. This way, if you lose it, you can easily paste it back... ⇲

Messaging issues

Fix: If you experience messaging issues, try logging out and back into the app. This can refresh your session and resolve minor glitches. OR C... ⇲
 
Privacy issue

Poor quality of user photos

Fix: When viewing profiles, look for users who have clear and high-quality images. If you notice a profile with poor photos, consider skipping it... ⇲

Censorship of non-progressive views

Fix: Be mindful of the language you use in your profile and messages to avoid triggering any censorship. Stick to neutral topics to ensure your v... ⇲

Unattractive user base

Fix: Focus on the profiles that do appeal to you and engage with those users. Quality over quantity can lead to better matches. OR Consider ad... ⇲
 
Account issue

Account termination without explanation

Fix: Review the app's terms of service to ensure you are not violating any rules that could lead to account termination. This can help you avoid... ⇲
 
Payments issue

High subscription fees for limited features

Fix: Evaluate which features are most important to you and consider whether the subscription is worth the cost based on your usage. If not, consi... ⇲

High membership costs for single parents

Fix: Research and compare other dating apps that cater specifically to single parents, as they may offer better pricing or features that suit you... ⇲
 
Ads issue

Upselling for additional features

Fix: Be aware of the upselling tactics and only purchase features that you genuinely find useful. Avoid impulse buys by taking time to consider i... ⇲
 
Security issue

Fake profiles and scams

Fix: Be vigilant when interacting with new matches. Look for signs of fake profiles, such as generic photos or vague bios, and report any suspici... ⇲
 
UI issue

Inability to view daily picks

Fix: Check the app settings to ensure that notifications for daily picks are enabled. This may help you receive alerts when new matches are avail... ⇲
 
Bugs issue

Technical glitches and bugs

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲

Reappearing likes after swiping left

Fix: If you notice this issue, try logging out and back into the app to reset your swiping history. This may help clear any glitches. OR Be pa... ⇲

Inconsistent match suggestions

Fix: Regularly update your profile and preferences to help the app better understand your dating criteria, which may improve match suggestions.... ⇲
 
Video issue

Lack of video or call features

Fix: Use third-party apps for video calls or voice chats with your matches. This can enhance your communication experience until the app adds the... ⇲
 
Notifications issue

Delayed notifications for messages

Fix: Check your device's notification settings to ensure that notifications for the app are enabled and set to alert you immediately. OR Regul... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.0%

Bad experience
12.6%

Neutral
8.5%

~ from our NLP analysis of 48,103 combined software ratings.

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 Private Data Stir collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium sub - 1 week: $19.99 Premium sub - 1 week
  2. Premium Sub - 1 month: $29.99 Premium Sub - 1 month
  3. Boost your profile - 1 Boost: $2.99 Boost your profile - 1 Boost
  4. Standout with Superlikes 5/Pk: $7.99 Standout with Superlikes - 5 Pack
  5. 1 Month Premium: $39.99 1 Month Premium
  6. Premium Sub - 6 month: $71.99 Premium Sub - 6 month
  7. Boost your profile - 10 Boosts: $14.99 Boost your profile - 10 Boosts
  8. Premium Sub - 3 month: $59.99 Premium Sub - 3 month
  9. Standard Subscription -1 month: $39.99 Standard Subscription -1 month
  10. Standout with Superlikes 15/Pk: $19.99 Standout with Superlikes 15/Pk