fix problems on FNBT Personal [iphone]

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—— Run into issues on FNBT Personal ? Get help pending when official support gets back to you!

FNBT Personal Mobile Banking
Info:
company: First National Bank and Trust
: https://www.bankatfirstnational.com/contact-us/
: www.bankatfirstnational.com
Chat with our AI-based FNBT Personal Support
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Login issue

Frequent login issues

Fix: If you are experiencing frequent login issues, first ensure that you are entering the correct username and password. If you have forgotten y... ⇲

Inconsistent fingerprint recognition

Fix: If fingerprint recognition is inconsistent, first ensure that your fingers are clean and dry when using the fingerprint sensor. You can also... ⇲

Bad request error during login

Fix: A 'bad request' error often indicates a problem with the app's connection to the server. Ensure that your internet connection is stable. If... ⇲

FNBT Personal requires frequent password resets

Fix: If the app requires frequent password resets, ensure that you are using a strong password that meets the app's security requirements. Avoid... ⇲
 
Freezing issue

FNBT Personal freezes before login

Fix: If the app freezes before login, try force-closing the app by swiping up from the bottom of the screen (or double-clicking the home button)... ⇲
 
Notifications issue

Negative balance alerts not working

Fix: Check your notification settings by going to Settings > Notifications > FNBT and ensure that notifications are enabled. If they are enabled,... ⇲

No notification for app transition

Fix: To enable notifications for app transitions, go to Settings > Notifications > FNBT and ensure that all notification options are turned on. T... ⇲
 
Payments issue

Multiple charges for the same transaction

Fix: If you notice multiple charges, first check your transaction history in the app to confirm the charges. If they are indeed duplicates, take... ⇲
 
Compatibility issue

Not user-friendly for iPad

Fix: If the app is not user-friendly on the iPad, try using the iPhone version of the app in compatibility mode. You can do this by going to Sett... ⇲

Lack of support for third-party verification

Fix: If the app does not support third-party verification, check if there are any settings within the app that allow you to link or verify third-... ⇲
 
Glitches issue

Glitches and crashes

Fix: If the app is glitching or crashing, first ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software... ⇲
 
UI issue

Inability to use split screen

Fix: If you are unable to use split screen on your iPad, it may be due to the app not supporting this feature. Unfortunately, if the app does not... ⇲

Difficulties in transaction viewing and transfers

Fix: If you are having difficulties viewing transactions, try refreshing the app by pulling down on the transaction list. Ensure that you have a... ⇲
 
Crashes issue

FNBT Personal not functioning for extended periods

Fix: If the app is not functioning for extended periods, check for any scheduled maintenance notifications from FNBT. You can also try restarting... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.1%

Neutral
3.0%

~ from our NLP analysis of 1,430 combined software ratings.

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 Private Data FNBT Personal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics