Fix ZEPETO errors on iphone

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30 problems reported in the past 24 hours

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Gameplay
Difficulty in earning zems

🛠️ 1. Participate in daily challenges: Check the daily challenges section in the app and complete them... show fix »
Issues with daily rewards

🛠️ 1. Ensure you are logging in daily: Daily rewards are often contingent on logging in every day. Make... show fix »
Limited ways to earn zems

🛠️ 1. Explore all game features: Make sure you are utilizing all available features in the app, such as... show fix »
Lack of starter zems for new users

🛠️ 1. Complete the tutorial: Ensure you complete any introductory tutorials or tasks, as these often re... show fix »
 
Bugs
Inability to follow users

🛠️ 1. Check your account settings: Ensure your account is not set to private, as this can restrict foll... show fix »
Bugs in video creation

🛠️ 1. Update the app: Ensure you have the latest version of ZEPETO, as updates often fix bugs related t... show fix »
 
Account
Problems with account recovery

🛠️ 1. Use the correct recovery method: Ensure you are using the same method (email, social media) you u... show fix »
 
Slow
Inconsistent performance in chatrooms

🛠️ 1. Check your internet connection: A weak connection can cause chatroom performance issues. Ensure y... show fix »
 
UI
Unresponsive controls

🛠️ 1. Restart the app: Close ZEPETO completely and reopen it to see if the controls become responsive a... show fix »
 
Settings
Confusing age restrictions

🛠️ 1. Review the app's age guidelines: Check the app's description in the App Store for age recommendat... show fix »
 
Payments
Raising prices on clothing items

🛠️ 1. Look for sales or discounts: Keep an eye on the app for any promotional events or sales that may... show fix »
 
Crashes
App crashes frequently

🛠️ 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the powe... show fix »
 
Ads
Ads do not load properly

🛠️ 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can pre... show fix »
 
Privacy
Inappropriate content in hashtags

🛠️ 1. Use the report feature: If you encounter inappropriate content, use the report feature within the... show fix »
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 Contact Support
Developer:
NAVER Z Corporation
Email:
  http://support.zepeto.me
Website:
🌐 zepeto.me
Terms/Privacy:
⚔️ https://support.zepeto.me/hc/articles/360050411493-Privacy-Policy
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 Private Data ZEPETO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

 Breakdown of Software Ratings
Positive experience
90.5%

Negative experience
5.7%

Neutral
3.7%

~ from our NLP analysis of 348,783 combined software ratings.
  Cost of Subscriptions
  1. 14 ZEMs: $0.99 Receive 14 ZEMs
  2. 29 ZEMs: $1.99 Receive 29 ZEMs
  3. 60 ZEMs: $3.99 Receive 60 ZEMs
  4. 14 ZEMs: $0.99 Get 14 ZEMs
  5. 125 ZEMs: $7.99 Receive 125 ZEMs
  6. ZEPETO Premium: $3.99 Get 70 ZEMs and special items monthly!
  7. 28 ZEMs: $1.99 Get 28 ZEMs
  8. 57 ZEMs: $3.99 You can get 57 ZEMs
  9. 128 ZEMs: $8.49 Get 128 ZEMs
  10. 4,680 Coins: $0.99 Receive 4,680 Coins