fix problems on Postagram [iphone]

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—— Run into issues on Postagram? Get help pending when official support gets back to you!

Postagram: Photo Postcards
Info:
company: Sincerely Inc.
: https://sincerely.com/contact
: www.sincerely.com
Chat with our AI-based Postagram Support
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Customization issue

Limited postcard templates

Fix: Explore the existing templates thoroughly; sometimes, there are hidden options or seasonal templates that may not be immediately visible. Ch... ⇲

Limited background options

Fix: Use your own images as backgrounds by uploading them to the app, allowing for more customization beyond the provided options. OR Check fo... ⇲
 
UI issue

Difficult text editing

Fix: Before finalizing your postcard, draft your text in a separate text editor where you can easily format and edit it. Once satisfied, copy and... ⇲

Blank space on postcards

Fix: When designing your postcard, ensure that you fill the entire space with images or text to avoid blank areas. Use photo editing tools to adj... ⇲

Difficulty zooming out photos

Fix: Try using pinch-to-zoom gestures on your device to adjust the photo size. If this doesn't work, check if there are any settings in the app t... ⇲
 
Updates issue

No tracking numbers provided

Fix: Keep a record of the date you sent your postcard and the estimated delivery time. This can help you gauge when to expect it and follow up if... ⇲
 
Features issue

Postcards not sent in envelopes

Fix: If privacy is a concern, consider using a different service that offers envelope options for sending postcards. OR You can also add a per... ⇲
 
Support issue

Customer service issues

Fix: Utilize the app's FAQ section or help resources to find answers to common questions before reaching out to customer service. OR Document... ⇲

AI customer support is ineffective

Fix: If the AI support is not helpful, try to find a direct contact method for human support, such as an email or phone number, if available. O... ⇲
 
Settings issue

Inability to cancel orders

Fix: Check the app's policy on cancellations before placing an order to understand the limitations. If you need to cancel, do so as soon as possi... ⇲
 
Payments issue

Lack of Apple Pay option

Fix: Use an alternative payment method available in the app, such as credit/debit cards or PayPal, if you need to make a purchase. OR Keep an... ⇲
 
Slow issue

Slow production times

Fix: Plan your postcard sending around the production times indicated in the app, allowing for extra time for production before important dates.... ⇲
 
Bugs issue

Inconsistent print quality

Fix: Ensure that the images you upload are of high resolution to improve print quality. Check the app's guidelines for optimal image sizes and fo... ⇲
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 what users are saying
Good experience
97.4%

Bad experience
1.6%

Neutral
1.0%

~ from our NLP analysis of 9,446 combined software ratings.

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 Private Data Postagram collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics