fix problems on Ivy Professional Video Editor [iphone]

​

—— Run into issues on Ivy Professional Video Editor? Get help pending when official support gets back to you!

Ivy Professional Video Editor
Info:
company: Pixery Bilgi Teknolojileri
: https://www.pixerylabs.com/
Chat with our AI-based Ivy Professional Video Editor Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Ivy Professional Video Editor crashes when changing resolution/fps

Fix: Before changing resolution or frame rate, ensure that your device has sufficient storage space and that the app is updated to the latest ver... ⇲

Ivy Professional Video Editor crashes during editing

Fix: If the app crashes frequently during editing, try saving your work regularly to avoid losing progress. Additionally, ensure that your iPhone... ⇲

Ivy Professional Video Editor crashes when adding effects

Fix: If the app crashes when adding effects, try adding effects one at a time and saving your project frequently. This can help identify if a spe... ⇲
 
Bugs issue

video splitter appears buggy

Fix: If the video splitter is not functioning correctly, try restarting the app or your iPhone to refresh the app's performance. Ensure that you... ⇲
 
Loading issue

project fails to open and gives errors

Fix: If a project fails to open, try restarting the app and then reopening the project. If that doesn't work, check if there are any updates avai... ⇲
 
Slow issue

long processing time for video smoothing

Fix: To reduce processing time, try applying video smoothing to shorter clips instead of the entire video at once. This can help the app process... ⇲
 
Payments issue

credits required for basic functions

Fix: To manage credits effectively, prioritize the features you need most and use them sparingly. Focus on completing essential edits first befor... ⇲
 
Freezing issue

freezes when using keyframes

Fix: If the app freezes when using keyframes, try simplifying your keyframe animations by reducing the number of keyframes or adjusting them in s... ⇲

freezes when splitting videos

Fix: If the app freezes when splitting videos, try splitting shorter clips instead of longer ones. This can help the app process the split more e... ⇲
 
Video issue

loss of video after processing

Fix: To prevent loss of video after processing, always back up your original video files before editing. This way, if something goes wrong, you c... ⇲
 
UI issue

difficult to split clips without creating layers

Fix: To split clips without creating layers, try using the trim function instead of the split function. This allows you to adjust the start and e... ⇲
 
Uploads issue

importing effects fails

Fix: If importing effects fails, check your internet connection to ensure it is stable, as some effects may require downloading from the internet... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
75.9%

Bad experience
18.4%

Neutral
5.7%

~ from our NLP analysis of 141 combined software ratings.

 Switch to these Alternatives:
Blurrr-NEW GEN Video Editor
AI Video Enhancer - HiQuality
VideoEnhancer
TimeFreeze
Winkit - AI Video Enhancer
Time Cut: Smooth Slow Motion
Ultralight: Photo Video Editor
Sharpen Video: Enhance Quality
24FPS: Aesthetic Video Effects
Vibrary - kpop gallery

 Private Data Ivy Professional Video Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Ivy Pro Features: $8.99 Unlock all pro features
  2. Ivy Pro Features: $45.99 Unlock all pro features
  3. Ivy Pro Features: $14.99 Unlock all pro features
  4. Ivy Pro Features: $27.99 Unlock all pro features
  5. 50 Credits: $2.99 Quality Editor 50 Credits
  6. 100 Credits: $4.99 Quality Editor 100 Credits
  7. 250 Credits: $9.99 Quality Editor 250 Credits