fix problems on InBody [iphone]

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—— Run into issues on InBody? Get help pending when official support gets back to you!

InBody
Info:
company: InBody Co., Ltd.
: http://myinbody.com
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Login issue

Frequent login problems

Fix: If you are having trouble logging in, ensure that you are entering the correct username and password. Use the 'Show Password' feature to ver... ⇲

Confusing login process

Fix: To simplify the login process, ensure you are familiar with the app's login requirements. Use the 'Remember Me' feature if available to avoi... ⇲
 
Bugs issue

Password reset process is buggy

Fix: If the password reset link is not working, check your spam or junk email folder for the reset email. If you do not receive the email, ensure... ⇲

InBody does not retain past results

Fix: Ensure that you are logged into the same account each time you use the app. Past results are typically tied to your user account. If you are... ⇲

Inaccurate dietary suggestions

Fix: If dietary suggestions seem inaccurate, check your profile settings to ensure that your personal information (age, weight, activity level) i... ⇲

Bugs prevent proper goal setting

Fix: If you are unable to set goals, check for any app updates that may address bugs. Go to the App Store and see if an update is available. OR... ⇲
 
Support issue

Inconsistent customer support

Fix: If you are experiencing issues with customer support, try reaching out through multiple channels such as email, social media, or the app's h... ⇲
 
Customization issue

Lack of detailed metrics compared to printouts

Fix: To access more detailed metrics, explore all sections of the app thoroughly. Some metrics may be located under different tabs or settings. E... ⇲

Limited user-friendly metrics

Fix: Explore the app settings to customize the metrics displayed. Some apps allow you to select which metrics are shown on the dashboard, which c... ⇲

Inability to enter detailed data

Fix: Check if there are any restrictions in the app settings regarding data entry. Ensure you are using the latest version of the app, as updates... ⇲

InBody does not allow for easy data entry

Fix: To improve data entry, familiarize yourself with the app's layout and shortcuts. Look for any quick entry options or templates that can spee... ⇲
 
Compatibility issue

Apple Health integration does not work

Fix: Check the app settings to ensure that Apple Health integration is enabled. Go to 'Settings' in the InBody app, find 'Health App Integration'... ⇲

InBody does not work well with password managers

Fix: If the app is not recognizing your password manager, try copying the password directly from the password manager and pasting it into the app... ⇲
 
Network issue

Difficulties in connecting app to scale

Fix: Ensure that Bluetooth is enabled on your iPhone and that the scale is powered on. Try moving closer to the scale to improve the connection.... ⇲
 
UI issue

User interface is not responsive on iPad

Fix: Check if the app is updated to the latest version, as updates often include UI improvements. If the app is up to date, try closing the app c... ⇲
 
Freezing issue

InBody hangs during scans

Fix: If the app hangs during scans, ensure that your device has sufficient storage space and that no other apps are running in the background tha... ⇲
 
Account issue

Limited user capacity despite advertising

Fix: Check the app's user management settings to see if there are any options to upgrade your account for additional users. Sometimes, features m... ⇲
 
Syncing issue

InBody fails to sync with InBody Band

Fix: Ensure that both the InBody Band and the app are updated to the latest versions. Check the Bluetooth connection and ensure that the devices... ⇲
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 what users are saying
Good experience
49.0%

Bad experience
44.1%

Neutral
6.9%

~ from our NLP analysis of 735 combined software ratings.

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 Private Data InBody collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • User Content
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics