fix problems on NWI.com [iphone]

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—— Run into issues on NWI.com? Get help pending when official support gets back to you!

NWI.com
Info:
company: Lee Enterprises
: https://www.nwitimes.com/
: nwitimes.com
Chat with our AI-based NWI.com Support
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Login issue

Requires repeated logins

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when logging in. Make sure to enable this feature to avoid repeated logins.... ⇲
 
Payments issue

Inability to cancel subscription easily

Fix: To cancel your subscription, go to Settings on your iPhone, tap on your name at the top, then tap on 'Subscriptions'. Find NWI.com and selec... ⇲

High subscription cost

Fix: Look for promotional offers or discounts that may be available for new subscribers. Check the app or website for any current deals. OR Ev... ⇲

NWI.com is not free anymore

Fix: Evaluate the features offered in the paid version and determine if they are worth the cost. If not, consider using free alternatives. OR... ⇲
 
Bugs issue

Poor article quality

Fix: Provide feedback directly within the app if there is an option to rate articles or provide comments. This can help improve future content qu... ⇲

Poor proofreading

Fix: If you notice errors in articles, consider providing feedback through the app to help improve content quality. OR Seek out other news sou... ⇲
 
Ads issue

Ads disrupt reading experience

Fix: Look for a reading mode option within the app that minimizes distractions. This may allow you to read articles without ads. OR Consider u... ⇲

Obtrusive video ads

Fix: Check if there is an option in the app settings to disable video ads or reduce their frequency. This may help improve your experience. OR... ⇲

Pop-ups cannot be closed

Fix: Try tapping outside the pop-up area or look for a small 'X' or 'Close' button that may be hidden. If the pop-up persists, restart the app.... ⇲
 
Search issue

Limited search functionality

Fix: Try using specific keywords or phrases when searching to improve results. Use quotation marks for exact phrases. OR If the app allows, fi... ⇲
 
UI issue

UI is clunky

Fix: Explore the app settings for any customization options that may allow you to simplify the interface or change themes for better usability.... ⇲

Landscape mode not available

Fix: Check if the app has a setting to enable landscape mode. If not, consider providing feedback to the developers through the app's feedback op... ⇲

Difficult to navigate headlines

Fix: Familiarize yourself with the app's layout and use any available filters or categories to help navigate headlines more easily. OR Use the... ⇲
 
Notifications issue

Notifications are excessive

Fix: Go to the app settings and adjust notification preferences. You can often choose to receive fewer notifications or turn off certain types of... ⇲

Formatting issues in notifications

Fix: Check for updates to the app, as formatting issues may be resolved in newer versions. Update the app through the App Store. OR If the iss... ⇲
 
Network issue

Inconsistent access to articles

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if access improves. OR Clear the app's cache... ⇲
 
Slow issue

Slow reporting on news

Fix: Check for updates to the app that may improve performance. Go to the App Store and update if necessary. OR Consider using alternative new... ⇲
 
Video issue

Low resolution photos

Fix: Check the app settings to see if there is an option to enable high-resolution images or adjust image quality settings. OR If the app allo... ⇲
 
Support issue

Subscription cancellation support is lacking

Fix: Follow the steps outlined in the subscription cancellation section to cancel your subscription directly through your iPhone settings. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
57.5%

Bad experience
37.6%

Neutral
4.9%

~ from our NLP analysis of 226 combined software ratings.

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16 NEWS NOW

 Private Data NWI.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscriptions: $25.99 Monthly access to NWI Times content
  2. Subscriptions: $38.99 Ad free access to The NWI Times