fix problems on Chicago Sun-Times [iphone]

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—— Run into issues on Chicago Sun-Times? Get help pending when official support gets back to you!

Chicago Sun-Times
Info:
company: Sun-Times Media
: http://eedition.suntimes.com/epaper/viewer.aspx
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Bugs issue

Sharing links does not work properly

Fix: Check your device's internet connection. A weak or unstable connection can cause sharing features to malfunction. Try switching between Wi-F... ⇲
 
Crashes issue

Chicago Sun-Times crashes frequently

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing crashes. To do this,... ⇲
 
Account issue

Cannot access content despite active subscription

Fix: Log out of your account and log back in. This can refresh your subscription status and grant you access to the content. OR Check your sub... ⇲
 
Loading issue

Pages do not load

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. A poor connection can prevent pages from... ⇲
 
Login issue

Login issues after updates

Fix: Reset your password through the app or website. Sometimes, updates can cause login credentials to become outdated or corrupted. OR Clear... ⇲

Inconsistent login requirements

Fix: Make sure you are using the correct login credentials. If you have multiple accounts, verify which one you are trying to log into. OR If... ⇲
 
Compatibility issue

Resolution not optimized for larger screens

Fix: Check if there are any settings within the app that allow you to adjust the display settings. Look for options related to screen size or res... ⇲
 
Ads issue

Annoying ads with no option to remove

Fix: Check if the app has a premium subscription option that removes ads. Look in the app settings or the subscription section for any available... ⇲
 
Customization issue

Headers and footers cannot be removed

Fix: Look for a 'View Options' or 'Display Settings' menu within the app. Some apps allow you to toggle headers and footers on or off. OR If n... ⇲

Pages reset to smaller size

Fix: Check the app settings for any zoom or display options. Adjust these settings to maintain your preferred page size. OR Try using the pinc... ⇲

No category selection for specific topics

Fix: Use the search function within the app to find specific topics or articles. This can help you bypass the lack of category selection. OR C... ⇲
 
Downloads issue

Long download times for papers

Fix: Ensure you are connected to a strong Wi-Fi network. If the connection is weak, downloads will take longer. Try moving closer to your router... ⇲
 
UI issue

Labels and titles appear in French

Fix: Check the app's language settings. Go to the app settings and look for a language option to switch back to English or your preferred languag... ⇲
 
Support issue

Customer support response times are slow

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can save time while waiting for a response. OR Cons... ⇲
 
Freezing issue

Chicago Sun-Times hangs during login

Fix: Force close the app and reopen it. This can help reset any temporary glitches that may be causing the hang. OR Check your internet connec... ⇲
 
Glitches issue

Chicago Sun-Times skips around unexpectedly

Fix: Try uninstalling and reinstalling the app to clear any bugs that may be causing the skipping behavior. OR Ensure your device's operating... ⇲
 
Updates issue

No option to revert to previous app version

Fix: Check if the app has a 'Beta' or 'Previous Versions' section in the settings. Some apps allow users to opt into earlier versions. OR If r... ⇲
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 what users are saying
Good experience
70.0%

Bad experience
25.0%

Neutral
5.0%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data Chicago Sun-Times collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics