fix problems on Discovery Cove [iphone]

—— Run into issues on Discovery Cove? Get help pending when official support gets back to you!

Discovery Cove

Info:

company: SeaWorld Parks & Entertainment Inc.

: https://discoverycove.com/orlando/contact-us/

: discoverycove.com

Chat with our AI-based Discovery Cove Support

🛠️ Common Discovery Cove Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot link purchases or reservations

Fix: Ensure that you are logged into the app with the same account you used to make the purchase. If you are not logged in, log in and try linkin... ⇲

No option to enter confirmation number

Fix: Look for a section in the app that allows you to manage bookings or reservations. If there is no direct option, try checking the settings or... ⇲

Crashes issue

Discovery Cove crashes frequently

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to clos... ⇲

Support issue

Poor customer service support

Fix: Utilize any available online resources such as forums or community pages where other users may share solutions or experiences. OR Documen... ⇲

No FAQ or contact form available

Fix: Search for any help or support sections within the app that may not be immediately visible. Sometimes these sections are located in the sett... ⇲

Account issue

Inability to add reservations if purchased elsewhere

Fix: Check if there is a specific section in the app for adding external reservations. If not, keep a record of your reservations and manage them... ⇲

Discovery Cove does not recognize email used for purchase

Fix: Double-check that you are entering the email correctly, including any potential typos or extra spaces. Try using a different email if you ha... ⇲

UI issue

Tickets not displayed in app

Fix: Ensure that you are logged into the correct account associated with your ticket purchase. If you are logged in correctly, try refreshing the... ⇲

No way to manage bookings effectively

Fix: Use a separate calendar app to track your bookings and set reminders for important dates, as this can help you manage your schedule more eff... ⇲

Payments issue

Requires purchase through app for linking

Fix: If you have already made a purchase outside the app, keep a record of your confirmation details and manage your bookings manually until the... ⇲

Customization issue

Limited functionality for upgrades or additional experiences

Fix: Check if there are any updates available for the app that may enhance its functionality. Sometimes new features are added in updates. OR... ⇲

Bugs issue

Inconsistent performance with order visibility

Fix: Try clearing the app's cache by uninstalling and reinstalling it, as this can sometimes resolve visibility issues. OR If the problem pers... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.4%

Bad experience

2.0%

Neutral

0.7%

~ from our NLP analysis of 1,215 combined software ratings.

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Private Data Discovery Cove collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Search History
- Identifiers
- Diagnostics