fix problems on McDelivery PH [iphone]

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—— Run into issues on McDelivery PH? Get help pending when official support gets back to you!

McDelivery PH
Info:
company: Golden Arches Development Corporation
: https://mcdonalds.com.ph/customer_care
: www.mcdonalds.com.ph
Chat with our AI-based McDelivery PH Support
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Registration issue

Email already registered error

Fix: 1. If you receive this error, try using the 'Forgot Password' option to reset your password and gain access to your account. 2. Check your e... ⇲

Sign up issues with phone number

Fix: 1. Ensure you are entering the correct phone number format as required by the app. 2. Check if your phone number is already registered with... ⇲
 
Account issue

Password reset issues

Fix: 1. Ensure you are entering the correct email address associated with your account. 2. Check your spam/junk folder for the password reset ema... ⇲

Cannot use multiple privilege cards

Fix: 1. Check the app's terms and conditions regarding the use of privilege cards. Some apps only allow one card per account. 2. If you have mult... ⇲

Account creation failures

Fix: 1. Ensure you are entering all required information correctly. 2. Check if your email or phone number is already registered. OR 3. If you... ⇲
 
UI issue

Web version lacks checkout option

Fix: 1. Try clearing your browser cache and cookies, then refresh the page. 2. Ensure you are using a supported browser and that it is updated to... ⇲

Difficult to use for ordering

Fix: 1. Familiarize yourself with the app layout by exploring different sections. 2. Use the search function to quickly find items. OR 3. If t... ⇲

Scrolling issues in date selection

Fix: 1. Restart the app to see if the scrolling issue resolves itself. 2. Ensure your device is updated to the latest iOS version. OR 3. If th... ⇲
 
Crashes issue

McDelivery PH crashes frequently

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any temporar... ⇲

Freezes and crashes after updates

Fix: 1. Restart your device after an update to clear any temporary glitches. 2. Check for any additional updates that may fix bugs. OR 3. If t... ⇲

McDelivery PH crashes when adding orders

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your device to clear any temporary issues. OR 3. If the app continues to... ⇲

Frequent crashes during use

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your device to clear any temporary glitches. OR 3. If the app continues t... ⇲

McDelivery PH hangs and signs out unexpectedly

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your device to clear any temporary issues. OR 3. If the issue persists, t... ⇲
 
Network issue

Delivery unavailable errors

Fix: 1. Check your delivery address to ensure it is within the service area. 2. Try refreshing the app or restarting your device. OR 3. If del... ⇲

Delivery access issues

Fix: 1. Check your delivery address to ensure it is within the service area. 2. Try refreshing the app or restarting your device. OR 3. If del... ⇲
 
Compatibility issue

Requires iOS 13 or higher

Fix: 1. Update your iPhone to the latest iOS version by going to Settings > General > Software Update. 2. If your device cannot be updated, consi... ⇲
 
Bugs issue

Order tracker shows no orders

Fix: 1. Ensure you are logged into the correct account associated with your orders. 2. Refresh the app or restart your device to see if the order... ⇲

Order timing issues

Fix: 1. Check the estimated delivery time provided in the app before placing your order. 2. If your order is delayed, try refreshing the app or c... ⇲

Website and app functionality issues

Fix: 1. Ensure both the app and your browser are updated to the latest versions. 2. Clear your browser cache and cookies if using the web version... ⇲
 
Payments issue

No payment options other than COD

Fix: 1. Check if your app is updated to the latest version. 2. Ensure that your payment methods are set up correctly in the app settings. OR 3... ⇲

Took payment but no food delivered

Fix: 1. Check your order history in the app to confirm the order status. 2. If the order is marked as delivered but you have not received it, try... ⇲

Credit card payments not accepted

Fix: 1. Ensure your credit card details are entered correctly in the app. 2. Check if your card has sufficient funds and is not expired. OR 3.... ⇲

Useless without cash payment

Fix: 1. If cash payment is the only option available, consider using a different app that supports card payments. 2. Keep an eye on app updates f... ⇲

Overcharges for pickup

Fix: 1. Review your order summary before confirming to ensure the charges are correct. 2. If you notice an overcharge, try contacting customer su... ⇲
 
Syncing issue

Order tracking updates delayed

Fix: 1. Refresh the app or restart your device to see if updates appear. 2. Check your internet connection to ensure it is stable. OR 3. If up... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your device to clear any temporary issues. OR 3. If performance issues pe... ⇲
 
Notifications issue

No order confirmation emails

Fix: 1. Check your spam/junk folder for the confirmation email. 2. Ensure that the email address associated with your account is correct. OR 3... ⇲
 
Login issue

Sign in failures

Fix: 1. Ensure you are entering the correct email and password. 2. Use the 'Forgot Password' option if you cannot remember your password. OR 3... ⇲
 
Permissions issue

Requires phone confirmation for online orders

Fix: 1. Ensure you have access to the phone number you registered with to receive the confirmation code. 2. If you do not receive the code, try r... ⇲
 
Loading issue

Stuck in loading animation

Fix: 1. Check your internet connection to ensure it is stable. 2. Try refreshing the app or restarting your device. OR 3. If the issue continu... ⇲
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 what users are saying
Bad experience
71.4%

Good experience
22.9%

Neutral
5.7%

~ from our NLP analysis of 70 combined software ratings.

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 Private Data McDelivery PH collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics