fix problems on TBN+ [iphone]

—— Run into issues on TBN+? Get help pending when official support gets back to you!

TBN+

Info:

company: Trinity Broadcasting Network

: https://help.tbnplus.com

: www.tbnplus.com

Chat with our AI-based TBN+ Support

🛠️ Common TBN+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app glitches during live shows

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

stream skips to different content

Fix: Check your internet connection. A weak or unstable connection can cause streaming issues. Try switching from Wi-Fi to cellular data or vice... ⇲

Compatibility issue

unable to cast to other devices

Fix: Ensure that both your iPhone and the casting device (like a smart TV or Chromecast) are connected to the same Wi-Fi network. This is essenti... ⇲

Freezing issue

app freezes while watching stream

Fix: Force close the TBN+ app and reopen it. To do this, double-tap the Home button (or swipe up from the bottom of the screen) and swipe up on t... ⇲

Video issue

inconsistent playback quality

Fix: Adjust the video quality settings within the app if available. Lowering the quality can help if your internet connection is unstable. OR... ⇲

Downloads issue

limited offline access

Fix: Check if the app has an option to download content for offline viewing. If available, navigate to the content you want to download and look... ⇲

UI issue

navigation issues within the app

Fix: Familiarize yourself with the app layout by exploring the menus and options. Sometimes, navigation can be improved by understanding the app'... ⇲

Slow issue

slow loading times

Fix: Clear your iPhone's cache by restarting the device. This can help improve overall performance and loading times for apps. OR Ensure that... ⇲

Search issue

search function lacks effectiveness

Fix: Try using different keywords or phrases when searching. Sometimes, using synonyms or related terms can yield better results. OR Check if... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Bad experience

1.7%

Neutral

1.4%

~ from our NLP analysis of 26,654 combined software ratings.

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Private Data TBN+ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics