fix problems on Clearblue Connected [iphone]

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—— Run into issues on Clearblue Connected? Get help pending when official support gets back to you!

Clearblue Connected
Info:
company: SPD Development Company Ltd
: http://www.clearblue.com
: www.clearblue.com
Chat with our AI-based Clearblue Connected Support
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Crashes issue

Clearblue Connected crashes or does not open

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Clearblue app off th... ⇲
 
Bugs issue

Calendar date is incorrect

Fix: 1. Check your iPhone's date and time settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. 2. If the d... ⇲

Inconsistent test results

Fix: 1. Ensure you are following the test instructions carefully. Review the user manual for proper usage guidelines. 2. Check the expiration dat... ⇲

Holder errors without clear explanation

Fix: 1. Remove the test stick and reinsert it to ensure it is seated properly. 2. Check for any visible damage to the holder or test stick. OR... ⇲

Test sticks often fail

Fix: 1. Ensure you are using the test sticks correctly according to the instructions. 2. Check the expiration date on the test sticks before use.... ⇲
 
Battery issue

Battery drains quickly

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and disable it for Clearblue Connected. 2. R... ⇲
 
Customization issue

Limited data entry options

Fix: 1. Use a notes app to supplement your data entry. Create a dedicated note for tracking additional information that the Clearblue app does no... ⇲

Clearblue Connected does not allow editing past entries

Fix: 1. Keep a separate log of your entries in a notes app or a physical journal for any corrections needed. 2. Use the feedback feature in the a... ⇲

Inability to track multiple peak days

Fix: 1. Use a separate calendar app to manually track multiple peak days. 2. Consider using a physical calendar or planner for tracking. OR ⇲
 
Backup issue

Data loss during phone upgrade

Fix: 1. Before upgrading your phone, back up your data using iCloud or iTunes. Go to Settings > [your name] > iCloud > iCloud Backup and tap 'Bac... ⇲
 
Payments issue

High cost for limited features

Fix: 1. Evaluate your usage of the app and consider if you can manage with fewer features. 2. Look for alternative apps that may offer similar fu... ⇲
 
Network issue

Bluetooth connection issues

Fix: 1. Ensure that your iPhone is within range of the Clearblue device. 2. Try turning Bluetooth off and on again in Settings > Bluetooth. OR... ⇲
 
Compatibility issue

No pregnancy test included

Fix: 1. Purchase a separate pregnancy test from a pharmacy or online retailer. 2. Use the Clearblue Connected app to track your results from the... ⇲
 
UI issue

Poor user experience

Fix: 1. Provide feedback through the app's feedback feature to highlight specific areas for improvement. 2. Explore user forums or communities fo... ⇲
 
Support issue

Frustrating customer service response

Fix: 1. Document your issues clearly and keep a record of your communications for future reference. 2. Use online resources or forums to find sol... ⇲
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 what users are saying
Bad experience
63.9%

Good experience
28.7%

Neutral
7.4%

~ from our NLP analysis of 122 combined software ratings.

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 Private Data Clearblue Connected collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics