fix problems on Bloomz [iphone]

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—— Run into issues on Bloomz? Get help pending when official support gets back to you!

Bloomz: For Teachers & Schools
Info:
company: Bloomz Inc
: https://support.bloomz.com/support/home
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UI issue

Difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search function... ⇲

Lack of intuitive design

Fix: 1. Explore user guides: Look for user guides or FAQs within the app or online that can help you understand the design better. 2. Provide fee... ⇲
 
Notifications issue

Inconsistent notification display

Fix: 1. Check notification settings: Ensure that all notification settings are correctly configured in the app and in your iPhone settings. 2. Up... ⇲

Confusing notification settings

Fix: 1. Review settings carefully: Go to Settings > Notifications > Bloomz and carefully review each option to understand what each setting does.... ⇲

Unclear update notifications

Fix: 1. Check app settings: Look for an option in the app settings that allows you to manage update notifications. 2. Follow app updates: Regular... ⇲
 
Uploads issue

Limited media uploads

Fix: 1. Check file size and format: Ensure that the media you are trying to upload meets the app's requirements for size and format. 2. Use alter... ⇲

Issues with photo uploads

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure that Bloomz has permission to access your photos. 2. Ensure proper format... ⇲
 
Settings issue

Cannot archive classes

Fix: 1. Check for archiving options: Look in the app settings or class settings to see if there is an option to archive classes. 2. Use a workaro... ⇲

Inability to add events to personal calendars

Fix: 1. Check for calendar integration: Look in the app settings to see if there is an option to sync with your personal calendar. 2. Manually ad... ⇲
 
Freezing issue

Bloomz freezes during use

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them, freeing up resources for Bloomz. 2. Restart the a... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use in-app help: Check if the app has a help or support section that may provide answers to common questions. 2. Look for community forum... ⇲
 
Registration issue

Inability to sign up for individual classes

Fix: 1. Check class settings: Ensure that the class you are trying to join allows for individual sign-ups. 2. Use the main class page: Navigate t... ⇲
 
Account issue

Limited access for free users

Fix: 1. Explore available features: Familiarize yourself with the features available to free users and make the most of them. 2. Consider upgradi... ⇲
 
Search issue

Difficulty in finding new posts

Fix: 1. Check the feed regularly: Make it a habit to check the main feed for new posts. 2. Use search features: If available, use the search func... ⇲
 
Gameplay issue

Tour feature is repetitive

Fix: 1. Skip the tour: If you find the tour repetitive, look for an option to skip it in the future. 2. Explore independently: Take time to explo... ⇲
 
Performance issue

Performance issues during high usage

Fix: 1. Limit background apps: Close other apps running in the background to free up resources. 2. Restart your device: A simple restart can ofte... ⇲
 
Messages issue

Lack of direct parent-to-parent communication

Fix: 1. Use group messaging: If the app allows, create a group message with parents to facilitate communication. 2. Utilize external platforms: C... ⇲
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 what users are saying
Good experience
91.2%

Bad experience
6.2%

Neutral
2.7%

~ from our NLP analysis of 12,371 combined software ratings.

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 Private Data Bloomz collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Bloomz Convenience Pack: $34.99 Bloomz users who would like to download and share media (photos and videos) shared on Bloomz can do so by paying for the Bloomz Convenience Pack, a 1 year access to unlimited downloads and sharing of media, at full resolution, from their mobile phone.
  2. Bloomz Teacher Premium: $124.99 Teachers can choose to subscribe to the Bloomz Teacher Premium, a yearly subscription that gives teachers access to premium features like video creation, data dashboard, unlimited storage and more.
  3. Bloomz Year-End Pack: $12.99 Ability to customize the year-end video
  4. All Access Yearly: $124.99 User can access product yearly.