fix problems on Boxbollen [iphone]

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—— Run into issues on Boxbollen? Get help pending when official support gets back to you!

Boxbollen
Info:
company: Eriksson Bros AB
: https://boxbollen.com
: boxbollen.com
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Video issue

video feed sometimes shows black screen

Fix: Ensure that the app has the necessary permissions to access the camera. Go to Settings > Privacy > Camera and make sure Boxbollen is enabled... ⇲
 
Bugs issue

inaccurate hit counting

Fix: Check for any updates to the app, as developers may have fixed this issue in newer versions. Go to the App Store, tap on your profile icon,... ⇲

moderation system inconsistencies

Fix: Review the app's community guidelines or rules to understand the moderation process better. This may help clarify any inconsistencies you ar... ⇲
 
Crashes issue

Boxbollen crashes during video recording

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low,... ⇲

Boxbollen sends user back to home screen

Fix: Ensure your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try resetti... ⇲

Boxbollen times out and restarts

Fix: Ensure your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and manage your storage if it is low. OR Clos... ⇲
 
Slow issue

Boxbollen is laggy

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data that ma... ⇲

slow score review process

Fix: Check for any updates to the app that may improve performance. Go to the App Store and see if an update is available for Boxbollen. OR Tr... ⇲
 
Loading issue

Boxbollen fails to load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. You can try toggling Airplane Mode on an... ⇲
 
Audio issue

audio continues playing when clicking away

Fix: Check the app settings for any audio options. Some apps have settings that allow you to control audio playback when navigating away from the... ⇲
 
Gameplay issue

confusing game rules

Fix: Look for a tutorial or help section within the app. Many apps include a guide or FAQ that can clarify the rules and gameplay mechanics. OR... ⇲

no option for non-competitive play

Fix: Check the app settings for any game modes that may allow for casual play or practice. Some apps have hidden modes that are not immediately o... ⇲

Boxbollen lacks clear game explanations

Fix: Check for a tutorial or help section within the app that may provide more detailed explanations of the game mechanics. OR Look for online... ⇲
 
Permissions issue

requires camera and mic access to play

Fix: If you are uncomfortable granting access, check if there are any game modes that do not require camera or mic access. Some apps may have alt... ⇲
 
Customization issue

difficult to change user name

Fix: Look for an account settings or profile section within the app where you can change your username. This is often found in the settings menu.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
68.3%

Bad experience
27.5%

Neutral
4.2%

~ from our NLP analysis of 698 combined software ratings.

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 Private Data Boxbollen collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics