fix problems on Dribbleup [iphone]

—— Run into issues on Dribbleup? Get help pending when official support gets back to you!

Dribbleup - Sports & Fitness

Info:

company: DribbleUp Inc

: https://www.dribbleup.com

Chat with our AI-based Dribbleup Support

🛠️ Common Dribbleup Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app is glitchy with tracking

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can hel... ⇲

service downtime

Fix: Check the Dribbleup social media pages or website for any announcements regarding service outages. Sometimes, scheduled maintenance can caus... ⇲

Payments issue

high subscription cost

Fix: Consider looking for promotional offers or discounts that may be available for new subscribers. Check the app or the website for any current... ⇲

Bugs issue

rep counting is inaccurate

Fix: Ensure that your device is positioned correctly and that the camera has a clear view of your movements. Adjust the angle and distance to imp... ⇲

tracking issues in bright light

Fix: Try to adjust your workout environment by dimming the lights or closing curtains to reduce glare and improve tracking accuracy. OR If pos... ⇲

punch counting is inaccurate

Fix: Ensure that your device is positioned correctly and that your movements are clear and distinct. Practice making your punches more pronounced... ⇲

Crashes issue

app crashes during workouts

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲

Network issue

connectivity issues with devices

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting your devices. OR Res... ⇲

Audio issue

music does not play through Chromecast

Fix: Make sure your Chromecast is set up correctly and connected to the same Wi-Fi network as your iPhone. Check the Chromecast app for any updat... ⇲

UI issue

difficult to position device for tracking

Fix: Experiment with different heights and angles for your device. Use a tripod or a stable surface to keep the device steady and at the right le... ⇲

zoom issues on iPad

Fix: Check the app settings to see if there is an option to adjust the zoom level. If not, try adjusting the display settings on your iPad. OR... ⇲

Slow issue

slow app performance

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the Dribbleup app, and choosing 'Offload App'. This will fr... ⇲

laggy performance in natural sunlight

Fix: Try to find a shaded area or workout indoors to avoid direct sunlight, which can affect app performance. OR Adjust the brightness setting... ⇲

Video issue

video stops abruptly

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or switching to a wired connecti... ⇲

Gameplay issue

limited motivation after reaching goals

Fix: Set new personal challenges or goals within the app to keep your workouts engaging. Consider tracking additional metrics like time or intens... ⇲

Support issue

instructors do not explain form

Fix: Look for supplementary resources such as online videos or articles that explain proper form for the exercises you are doing. OR Consider... ⇲

Customization issue

lack of variety in levels

Fix: Explore the app for any additional content or updates that may have been added since your last use. New workouts or levels may be available.... ⇲