fix problems on My Mixtapez [iphone]

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—— Run into issues on My Mixtapez? Get help pending when official support gets back to you!

My Mixtapez: Rap & Hip Hop
Info:
company: My Mixtapez
: https://mymixtapez.com
: mymixtapez.com
Chat with our AI-based My Mixtapez Support
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Crashes issue

My Mixtapez crashes frequently

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for My Mixtapez. Keeping the app updated can fix bugs... ⇲
 
Audio issue

Songs skip or play incorrectly

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection, as poor connectivity can cause playback issues. Tr... ⇲

Music playback pauses randomly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as interruptions can cause playback to pause. 2. Restart th... ⇲
 
Ads issue

Ads are excessive

Fix: 1. Check for an ad-free subscription: Look in the app settings to see if there is an option to subscribe for an ad-free experience. If avail... ⇲
 
Slow issue

Lag when scrolling

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom) and close any unnecessary apps running in the background... ⇲
 
Downloads issue

Inability to delete unwanted downloads

Fix: 1. Navigate to the downloads section: Open the My Mixtapez app, go to your downloaded music, and look for an edit or delete option. If avail... ⇲

No offline access to downloaded music

Fix: 1. Check app settings: Go to the app settings and look for an option to enable offline access or downloads. Ensure that this feature is turn... ⇲

Inconsistent download process

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection, as interruptions can affect downloads. 2. Restart... ⇲

Inability to download multiple songs at once

Fix: 1. Check app settings: Look for any settings related to downloads and see if there is an option to enable multiple downloads. 2. Restart the... ⇲
 
Bugs issue

Missing songs in albums

Fix: 1. Refresh the app: Close and reopen the My Mixtapez app to refresh the content. Sometimes, missing songs may be a temporary glitch. 2. Chec... ⇲

Playlist functionality is poor

Fix: 1. Create a new playlist: If existing playlists are not functioning well, try creating a new playlist from scratch. Go to the playlist secti... ⇲

Cannot add songs to playlists

Fix: 1. Check for app updates: Go to the App Store and check if there are updates available for My Mixtapez. Updating the app may resolve issues... ⇲
 
Search issue

Search feature is ineffective

Fix: 1. Use specific keywords: When searching, try using specific song titles, artist names, or album names to improve search results. 2. Check f... ⇲
 
Login issue

Randomly signs out users

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause sign-out issues. 2. Update t... ⇲
 
UI issue

My Mixtapez does not show on lock screen

Fix: 1. Check app settings: Go to the app settings and look for options related to lock screen controls or notifications. Ensure that these featu... ⇲

My Mixtapez takes users back to top when scrolling

Fix: 1. Close background apps: Close any unnecessary apps running in the background to free up resources, which may help with scrolling issues. 2... ⇲
 
Customization issue

No queue option for songs

Fix: 1. Check app settings: Look in the app settings for any options related to playback or queue management. Ensure that any relevant features a... ⇲
 
Loading issue

My Mixtapez fails to load homepage

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection, as poor connectivity can prevent the homepage from... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
4.2%

Neutral
3.8%

~ from our NLP analysis of 137,110 combined software ratings.

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Rhymer's Block

 Private Data My Mixtapez collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. My Mixtapez Auto Subscription: $4.99 Premium Access to HQ Sound and No Video Ads
  2. My Mixtapez Auto Subscription: $29.99 Premium Access to HQ Sound and No Video Ads
  3. My Mixtapez Auto Subscription: $19.99 Premium Access to HQ Sound and No Video Ads