A. Ensure that your device has enough storage space and that the game has permission to access storage. Go to your device settings, find the app, and check permissions. If storage is low, try deleting unnecessary files or apps.

B. Try to manually save your progress if the game has a save feature. Look for a save button or option in the menu before exiting the game. If the game has an online account feature, make sure you are logged in to save your progress.