A. 1. Ensure you are logged in: Make sure you are logged into your account when adding items to your cart. If you are not logged in, items may not be saved. 2. Check for app updates: Go to the Google Play Store and update the app to the latest version, as updates may fix bugs related to cart functionality. 3. Clear app cache: Go to Settings > Apps > Belk > Storage > Clear Cache to remove any temporary files that may be causing issues.

B. 4. Try a different device: If possible, log into your account on another device or a web browser to see if the cart contents are saved there.