A. Ensure that you are logged into the correct account associated with your membership. Sometimes users have multiple accounts and may be logged into a free account instead of the paid one. Log out and log back in with the correct credentials.
B. If you are still facing issues, try reinstalling the app. Uninstall PromptApp from your device, then go to the Google Play Store, search for PromptApp, and reinstall it. This can help reset any membership-related issues.