A. 1. Update the App: Ensure you have the latest version of Ball Sort Puzzle installed. Go to the Google Play Store and check for updates. 2. Clear Cache and Data: Go to Settings > Apps > Ball Sort Puzzle > Storage > Clear Cache and then Clear Data. This can help resolve issues causing crashes. Note that clearing data may reset your progress in the game.

B. 3. Check Device Compatibility: Ensure your device meets the minimum requirements for the app. If your device is older, it may struggle to run the app smoothly. 4. Reduce Graphics Settings: If the app has graphics settings, try lowering them to see if it reduces crashes.