A. 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or mobile data network. You can do this by opening a web browser and trying to load a website. If the connection is weak, try moving closer to your router or switching to a different network. 2. Restart the app: Close the app completely and reopen it. This can help refresh the connection. 3. Clear app cache: Go to your device's Settings > Apps > My TSX Canadian Stock Market > Storage > Clear Cache. This can help resolve temporary connectivity issues. 4. Update the app: Ensure you have the latest version of the app installed. Go to the Google Play Store, search for the app, and tap 'Update' if available.

B. 5. Reinstall the app: If the issue persists, uninstall the app and then reinstall it from the Google Play Store. This can help resolve any corrupted files that may be causing connectivity issues.