A. 1. Check for updates: Ensure the app is updated to the latest version, as updates may add new features. 2. Use external maps: If the app does not have a map feature, consider using Google Maps or another navigation app for directions. 3. Check app settings: Look for any settings that may enable map features.

B. 4. Contact customer support: If the map feature is essential, consider reaching out to customer support for clarification on its availability.