A. To prevent chat resets, ensure that you are using the latest version of Dippy. Check for updates in the Google Play Store and install any available updates. This may fix bugs related to chat persistence. If the issue persists, try clearing the app's cache. Go to Settings > Apps > Dippy > Storage > Clear Cache. This can help resolve temporary data issues that might be causing the chat to reset.

B. If clearing the cache does not work, consider using the app's built-in features to save conversations. Look for a 'Save' or 'Export' option within the chat settings, if available. This way, you can manually save important chats before exiting.