A. If you have purchased paid hours, ensure that you are logged into the correct account associated with your subscription. Check your account settings to confirm your subscription status. If you are logged in correctly and still facing issues, try logging out and logging back in to refresh your account status.
B. Clear the app cache by going to your device's Settings > Apps > niji・journey > Storage > Clear Cache. This can help resolve any temporary glitches that may be causing the app to incorrectly restrict access.