A. 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or mobile data network. You can do this by opening a web browser and trying to load a website. If the connection is weak, try moving closer to your router or switching to a different network.
2. Restart the app: Close the Oxygen Advantage app completely and then reopen it. This can help re-establish the connection.
3. Clear app cache: Go to your device's Settings > Apps > Oxygen Advantage > Storage > Clear Cache. This can help resolve connectivity issues caused by corrupted cache data.
B. 4. Update the app: Check the Google Play Store for any available updates for the Oxygen Advantage app. Keeping the app updated can fix bugs that may cause connectivity issues.