A. 1. Clear Cache: Go to your device's settings, find the app under 'Apps' or 'Applications', and select 'Storage'. Tap on 'Clear Cache' to remove temporary files that might be causing the freeze. 2. Free Up Memory: Ensure your device has enough free RAM by closing other apps running in the background. This can be done by accessing the recent apps menu and swiping away unnecessary apps. 3. Update the App: Check the Google Play Store for any available updates for the app, as updates often contain bug fixes. 4. Reinstall the App: If the problem persists, uninstall the app and then reinstall it from the Google Play Store to ensure a fresh installation without corrupted files.