A. 1. Check your email settings to ensure that emails from TapTap Lite are not being filtered into spam or junk folders. 2. Make sure that your email service is functioning properly and that you can receive emails from other sources.

B. 1. If you still do not receive the PIN, try using a different email address to reset your password. 2. Alternatively, check if there is an option to receive the PIN via SMS if you have linked your phone number.