Fix EE errors on web

  GB
I have a problem with EE
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Support
long wait times to contact support

🛠️ 1. Call during off-peak hours: Try contacting support early in the morning or late in the evening wh... show fix »
engineer no-show

🛠️ 1. Confirm the appointment: Double-check the date and time of your appointment in your account or co... show fix »
issues with delivery

🛠️ 1. Track your delivery: Use the tracking number provided to monitor the status of your delivery. 2.... show fix »
poor communication

🛠️ 1. Set preferences: Log into your account and set your communication preferences to ensure you recei... show fix »
 
Payments
inconsistent order processing

🛠️ 1. Track your order: Use the tracking feature on the EE website or app to monitor the status of your... show fix »
misleading pricing

🛠️ 1. Review your plan details: Log into your account to review your current plan and any associated co... show fix »
high charges for EU usage

🛠️ 1. Review your plan: Check if your current plan includes EU roaming and what the charges are. 2. Con... show fix »
confusing billing

🛠️ 1. Review your bill: Go through your bill line by line to understand the charges. 2. Use the billing... show fix »
 
Account
difficulties cancelling services

🛠️ 1. Review cancellation policy: Check the terms and conditions on the EE website regarding cancellati... show fix »
account access problems

🛠️ 1. Reset your password: Use the 'Forgot Password' feature on the login page to reset your password.... show fix »
lack of loyalty rewards

🛠️ 1. Check for promotions: Regularly check the EE website or app for any loyalty promotions or offers... show fix »
 
Network
poor broadband speed

🛠️ 1. Test your speed: Use an online speed test tool to check your current broadband speed. 2. Restart... show fix »
systematic service failures

🛠️ 1. Report issues: Use the EE app or website to report any service failures you experience. 2. Monito... show fix »
 
UI
inability to record multiple channels

🛠️ 1. Check your device capabilities: Ensure that your recording device or service supports recording m... show fix »
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Developer:
ee.co.uk
Website:
🌐 ee.co.uk
 Switch to these Alternatives:
Vodafone UK
O2
Three UK
 Breakdown of Software Ratings
Negative experience
77.6%

Positive experience
20.5%

Neutral
1.8%

~ from our NLP analysis of 17,668 combined software ratings.