fix problems on WOW | Serien, Filme & Live-Sport Streamen [web]

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—— Run into issues on WOW | Serien, Filme & Live-Sport Streamen? Get help pending when official support gets back to you!

WOW | Serien, Filme & Live-Sport streamen
Info:
company: wowtv.de
: www.wowtv.de
: Medienallee 26, Unterföhring, 85774, DE
Chat with our AI-based WOW | Serien, Filme & Live-Sport streamen Support
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Screen issue

Automatically switches to landscape mode

Fix: Check your device's orientation settings. On mobile devices, you can usually lock the orientation by swiping down from the top of the screen... ⇲
 
Compatibility issue

Requires separate PC application to watch

Fix: If you prefer not to use the separate application, check if the website offers a full-featured version that can be accessed through your bro... ⇲
 
Audio issue

Sound quality issues

Fix: Check your device's audio settings. Ensure that the volume is turned up and that the correct output device (like speakers or headphones) is... ⇲
 
Ads issue

Ads before, during, and after content

Fix: Consider using an ad-blocker extension in your web browser. This can help reduce the number of ads you see while streaming. Popular ad-block... ⇲
 
Account issue

Difficult cancellation process

Fix: Log into your account and navigate to the subscription or billing section. Look for a cancellation option. If it’s not clear, check the FAQ... ⇲

Password reset emails not received

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'Not Spam' to ensure... ⇲
 
Payments issue

Continued charges after cancellation

Fix: After cancellation, monitor your bank statements for any charges. If you notice a charge, check your account settings to ensure the cancella... ⇲

High subscription costs for limited content

Fix: Review the content library and see if there are any shows or movies you are interested in that may justify the cost. If not, consider lookin... ⇲

Automatic billing issues

Fix: Log into your account and review your billing settings. Ensure that your payment method is up to date and that there are no issues with your... ⇲
 
Network issue

Streaming fails after a few minutes

Fix: Check your internet connection. A weak or unstable connection can cause streaming issues. Run a speed test to ensure you have adequate bandw... ⇲

Error messages when streaming

Fix: Take note of the specific error message you are receiving. Search for that error message in the app's help section or online for specific tr... ⇲
 
Updates issue

Old movie selection

Fix: Check if the service has a section for new releases or trending content. Sometimes, older movies are mixed in with newer content, and you ma... ⇲
 
Bugs issue

WOW | Serien, Filme & Live-Sport streamen is buggy

Fix: Ensure that the app is updated to the latest version. Go to your device's app store and check for updates. Sometimes, bugs are fixed in newe... ⇲

Website opens content in a buggy app

Fix: Check if there is an option in the website settings to disable automatic app opening. This may allow you to watch content directly in the br... ⇲
 
Settings issue

Language settings not remembered

Fix: Check if there is a 'Save' or 'Apply' button after changing language settings. Sometimes, changes are not saved unless explicitly confirmed.... ⇲
 
Video issue

No subtitles for many series

Fix: Check the settings within the app to see if there is an option to enable subtitles. Sometimes, they are turned off by default. OR If subt... ⇲

Poor video quality on certain devices

Fix: Check the video quality settings in the app. Sometimes, the default setting may be low, and you can manually adjust it to a higher quality.... ⇲
 
Support issue

Catastrophic customer service

Fix: Utilize the help or FAQ section of the website for common issues. Many times, you can find solutions without needing to contact customer ser... ⇲

No direct customer service contact

Fix: Look for a live chat option on the website, as many services offer this for immediate assistance. If available, this can be a quicker way to... ⇲
 
UI issue

Navigation is a nightmare

Fix: Familiarize yourself with the layout of the website or app. Spend some time exploring different sections to understand where content is loca... ⇲
 
Customization issue

No options to customize viewing experience

Fix: Check the app settings for any available customization options. Some apps allow you to adjust playback speed, video quality, or audio settin... ⇲
 
Crashes issue

Frequent crashes on devices

Fix: Make sure your device meets the minimum system requirements for the app. If it does not, consider upgrading your device or using a different... ⇲
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 what users are saying
Bad experience
96.1%

Good experience
2.3%

Neutral
1.6%

~ from our NLP analysis of 1,720 combined software ratings.

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