Fix HOT errors on web

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19 problems reported in the past 24 hours

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Payments
Charges for roaming in violation of EU laws

🛠️ Check your account settings to ensure that roaming is disabled if you are not using it. This can pre... show fix »
High charges for low service quality

🛠️ Review your current plan and compare it with other available options. If you find a better plan that... show fix »
Frequent and unjustified charges

🛠️ Review your billing statements carefully each month. If you notice any charges that seem unjustified... show fix »
Limited refund or return policy

🛠️ Review the refund policy on the HOT website to understand the conditions under which refunds are gra... show fix »
Unclear billing practices

🛠️ Request a detailed breakdown of your bill from HOT. This can help clarify any charges that seem uncl... show fix »
 
Network
Poor service quality with limited coverage

🛠️ Use the coverage map provided by HOT to determine if your area is within their service range. If you... show fix »
Slow internet speeds despite strong signal

🛠️ Run a speed test using a reliable online tool to measure your internet speed. If the speed is signif... show fix »
Awful internet speed despite additional payment

🛠️ Verify that your payment for the upgraded service has been processed correctly. Check your account s... show fix »
Inconsistent data usage reporting

🛠️ Regularly monitor your data usage through the HOT app or website. Take screenshots of your usage at... show fix »
Unreliable internet connection

🛠️ Check your modem and router for any firmware updates. Keeping your devices updated can improve conne... show fix »
High latency and lag spikes

🛠️ Run a ping test to check for latency issues. If you notice high latency, try connecting to a differe... show fix »
Excessive data consumption without clear explanation

🛠️ Monitor your data usage through the HOT app to identify which applications are consuming the most da... show fix »
Overall dissatisfaction with service quality

🛠️ Document specific instances of service issues, including dates and times, to provide a clear picture... show fix »
 
Support
Ineffective technical support

🛠️ Utilize the FAQ and troubleshooting sections on the HOT website. Many common issues can be resolved... show fix »
Poor customer service response

🛠️ Try reaching out to customer service during off-peak hours when they may be less busy. This can lead... show fix »
 
Settings
Difficulty in managing prepaid data

🛠️ Use the HOT app to manage your prepaid data. Familiarize yourself with the app's features to easily... show fix »
 
Video
Inability to stream videos

🛠️ Check your internet speed to ensure it meets the minimum requirements for streaming. If your speed i... show fix »
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Developer:
hot.at
Website:
🌐 hot.at
 Switch to these Alternatives:
spusu
Yesss
A1 Telekom Austria AG

 Breakdown of Software Ratings
Negative experience
78.9%

Positive experience
19.8%

Neutral
1.3%

~ from our NLP analysis of 470 combined software ratings.