Fix Magenta Telekom errors on web

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12 problems reported in the past 24 hours

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Payments
Hidden costs and additional charges

🛠️ 1. Carefully read the terms and conditions of your plan before purchasing. Look for any mention of a... show fix »
 
Permissions
Roaming capability locked for non-Austrian IDs

🛠️ 1. Check if your account settings allow for international roaming. This can usually be done through... show fix »
 
Network
Unstable and slow internet speeds

🛠️ 1. Run a speed test using a reliable online tool to check your current internet speed. 2. Restart yo... show fix »
Inaccurate service availability information

🛠️ 1. Double-check your address on the Magenta Telekom service availability tool to ensure it is entere... show fix »
Frequent internet outages

🛠️ 1. Check for any service outages in your area by visiting the Magenta Telekom website or using their... show fix »
 
UI
Difficult website navigation

🛠️ 1. Familiarize yourself with the layout of the Magenta Telekom website by exploring the main section... show fix »
 
Support
Rude customer service

🛠️ 1. Remain calm and polite during your interactions, as this can sometimes lead to better service. 2.... show fix »
In-app chat is useless

🛠️ 1. If the in-app chat is not helpful, try using alternative support channels such as email or phone... show fix »
Long wait times for customer support

🛠️ 1. Try reaching out to customer support during off-peak hours, such as early mornings or late evenin... show fix »
Poor customer service

🛠️ 1. Document your interactions with customer service, including dates, times, and the names of repres... show fix »
 
Ads
Misleading advertising on SIM card usage

🛠️ 1. Review the terms and conditions associated with the SIM card to understand its limitations. 2. Ke... show fix »
 
Installation
Technical issues with installation

🛠️ 1. Follow the installation instructions provided with your device carefully. 2. If you encounter iss... show fix »
 
Loading
Delayed product delivery

🛠️ 1. Track your order using the tracking number provided at the time of purchase. 2. If the delivery i... show fix »
 
Account
Incorrect email address leading to penalties

🛠️ 1. Log into your Magenta Telekom account and verify that your email address is correct. 2. If you fi... show fix »
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Developer:
magenta.at
Website:
🌐 magenta.at
 Switch to these Alternatives:
A1 Telekom Austria AG
magentatv.de
Drei

 Breakdown of Software Ratings
Negative experience
93.5%

Positive experience
6.0%

Neutral
0.5%

~ from our NLP analysis of 2,458 combined software ratings.