A. If you encounter rude or aggressive support, try to remain calm and professional in your communication. Document your interactions, including dates, times, and the names of support representatives. If possible, escalate the issue by asking to speak to a supervisor or a different representative. This can sometimes lead to a more constructive conversation.

B. Consider using alternative support channels, such as community forums or user groups, where you might find more helpful advice from other users who have faced similar issues.