fix problems on NFLGamePass [web]

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—— Run into issues on NFLGamePass? Get help pending when official support gets back to you!

NFLGamePass
Info:
company: www.nflgamepass.com
: www.nflgamepass.com
: US
Chat with our AI-based NFLGamePass Support
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Ads issue

Missing full game ad-free replays

Fix: Check if your subscription plan includes access to ad-free replays. If it does, ensure you are logged into the correct account that has the... ⇲

In-house ads for existing products

Fix: While you cannot remove in-house ads, you can provide feedback through the app or website to express your concerns about the frequency of th... ⇲

Commercials in Spanish

Fix: Check your account settings to see if there is an option to change the language preference. This may be found under 'Settings' or 'Preferenc... ⇲
 
Syncing issue

Syncing issues in 40-minute highlights

Fix: Try refreshing the page or restarting the app to see if that resolves the syncing issue. Ensure your internet connection is stable, as poor... ⇲
 
Payments issue

Price increase after poor service

Fix: Review your subscription details and compare them with the current pricing on the NFL Game Pass website. If you feel the service does not me... ⇲

Automatic renewal traps

Fix: Log into your account and navigate to the subscription settings. Disable the automatic renewal option to prevent future charges without your... ⇲
 
Slow issue

NFLGamePass and website slow

Fix: Ensure that your device meets the minimum system requirements for running the NFL Game Pass app or website. Close any unnecessary applicatio... ⇲

Player reloads and slows

Fix: Check your internet connection speed using an online speed test. If your speed is below the recommended level for streaming, consider resett... ⇲
 
Crashes issue

Rewind function crashes

Fix: Try updating the app to the latest version, as updates often include bug fixes that can resolve crashing issues. If you are using a web brow... ⇲
 
Notifications issue

Tracker spoils game outcomes

Fix: Disable notifications for the app or website to prevent spoilers. This can usually be done in the settings section of your account. OR If... ⇲
 
Video issue

Halftime blank during full game replays

Fix: Check for any updates to the app or browser you are using, as this may resolve playback issues. If the problem persists, try clearing your c... ⇲
 
Audio issue

Audio quality issues

Fix: Check your device's audio settings to ensure that the volume is turned up and that there are no audio enhancements enabled that could affect... ⇲
 
Customization issue

Limited options for non-live games

Fix: Explore the 'On Demand' or 'Archive' sections of the app or website to find previously aired games that may not be live but are available fo... ⇲
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