fix problems on Spusu UK [web]

—— Run into issues on Spusu UK? Get help pending when official support gets back to you!

spusu UK

Info:

company: spusu.com

: spusu.co.uk

: GB

Chat with our AI-based spusu UK Support

🛠️ Common spusu UK Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

No WiFi calling or VoLTE support for certain devices

Fix: Check if your device supports WiFi calling and VoLTE. Go to 'Settings' > 'Network & internet' > 'Mobile network' and look for options to ena... ⇲

5% of users had this problem

5G not supported on Google Pixel devices

Fix: Check if your Google Pixel device is updated to the latest software version. Go to 'Settings' > 'System' > 'System update' and install any a... ⇲

17% of users had this problem

Network issue

Long delay in call connection

Fix: Restart your device to refresh the network connection. This can often resolve temporary connectivity issues. Simply hold down the power butt... ⇲

Dropped calls

Fix: Check for any software updates for your device. Go to 'Settings' > 'System' > 'System update' and install any updates. This can help improve... ⇲

Inconsistent signal strength

Fix: Move to a different location to see if the signal improves. Signal strength can vary significantly based on your surroundings. OR Conside... ⇲

Audio issue

Poor call quality

Fix: Ensure you are in an area with good signal strength. Move to a location with better reception if possible. You can check signal strength in... ⇲

International calling tone when calling other Spusu numbers

Fix: Check your call settings to ensure you are dialing the correct format for local calls. Sometimes, adding or removing a prefix can resolve th... ⇲

Support issue

Slow customer service response times

Fix: Utilize the spusu app or website for self-service options. Many common issues can be resolved through FAQs or troubleshooting guides availab... ⇲

Delayed SIM card delivery

Fix: Track your SIM card delivery through the shipping confirmation email or the spusu app to get updates on its status. OR If the delivery is... ⇲

Messages issue

Issues with receiving OTP texts

Fix: Ensure that your phone number is correctly registered with the service sending the OTP. Double-check the number in your account settings.... ⇲

Account issue

Problems activating SIM card

Fix: Ensure that you are following the activation instructions provided with your SIM card. This usually involves inserting the SIM and following... ⇲

Compatibility issue

Lack of transparency about device compatibility

Fix: Visit the spusu website and look for a compatibility checker tool or a list of supported devices to ensure your device works with their netw... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.3%

Bad experience

36.7%

Neutral

11.0%

~ from our NLP analysis of 237 combined software ratings.

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