fix problems on Balboa Press [web]

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—— Run into issues on Balboa Press? Get help pending when official support gets back to you!

Balboa Press
Info:
company: www.balboapress.com
: www.balboapress.com
: Liberty Drive 1663, Bloomington, 47403, US
Chat with our AI-based Balboa Press Support
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Payments issue

High costs for services

Fix: Review the services you are paying for and determine if there are any that you can handle yourself, such as formatting or cover design. This... ⇲

Delayed refunds

Fix: If you are waiting for a refund, follow up regularly with customer service. Set reminders to check in every few days until the issue is reso... ⇲

Low royalty payments

Fix: Review your contract with Balboa Press to understand the royalty structure. This will help you identify any discrepancies or areas where you... ⇲

Difficulty in receiving royalties

Fix: Ensure that your payment information is up to date in your account settings with Balboa Press. Incorrect payment details can lead to delays... ⇲

Limited payment options for royalties

Fix: Check if Balboa Press offers any alternative payment methods that you may not be aware of. Sometimes, companies have options that are not pr... ⇲
 
Support issue

Lack of tangible marketing support

Fix: Take the initiative to create your own marketing plan. Utilize social media platforms, author websites, and local events to promote your boo... ⇲

Unprofessional customer service

Fix: Keep a detailed log of all your communications with customer service, including dates, times, and the names of representatives. This can hel... ⇲

Inconsistent communication

Fix: Establish a preferred method of communication with your contacts at Balboa Press and request regular updates on your project status. This ca... ⇲

Lack of clarity in process

Fix: Request a detailed outline of the publishing process from Balboa Press. Having a clear roadmap can help you understand what to expect at eac... ⇲

Failure to deliver promised services

Fix: Document all promised services and agreements in writing. If a service is not delivered, refer back to this documentation when discussing th... ⇲

Poor management of handover between phases

Fix: Request a clear timeline and checklist for each phase of the publishing process. This can help ensure that all parties are aligned and that... ⇲
 
Ads issue

Pushy sales tactics

Fix: Set clear boundaries with sales representatives. Politely inform them that you are not interested in additional services at this time and pr... ⇲

Harassment for additional purchases

Fix: Politely decline any offers for additional purchases and express your current focus on your existing project. Make it clear that you are not... ⇲
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