fix problems on Archway Publishing [web]

—— Run into issues on Archway Publishing? Get help pending when official support gets back to you!

Archway Publishing

Info:

company: archwaypublishing.com

: archwaypublishing.com

: 1663 Liberty Drive, Bloomington, 47403, US

Chat with our AI-based Archway Publishing Support

🛠️ Common Archway Publishing Issues and Solutions on Web:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of marketing support

Fix: Take the initiative to create your own marketing plan. Utilize social media platforms, author websites, and book promotion sites to build yo... ⇲

3% of users had this problem

Long editing process

Fix: To expedite the editing process, consider breaking your manuscript into smaller sections and submitting them for review one at a time. This... ⇲

15% of users had this problem

UI issue

Poor quality illustrations

Fix: If you are not satisfied with the illustrations provided, consider sourcing your own illustrations from freelance artists or stock image web... ⇲

Payments issue

High costs for services

Fix: Review the services you are paying for and prioritize those that are essential for your book's success. Consider opting for a more budget-fr... ⇲

Additional fees for marketing packages

Fix: Before purchasing any marketing packages, carefully review what is included and assess whether it aligns with your marketing strategy. Consi... ⇲

Delayed royalty payments

Fix: Keep track of your royalty statements and payment schedules. If payments are delayed, reach out to customer service with your records to inq... ⇲

Ads issue

Misleading association with traditional publishers

Fix: Clarify your publishing status in your marketing materials. Clearly state that you are self-published through Archway Publishing to avoid an... ⇲

No proactive marketing efforts

Fix: Take charge of your marketing by creating a detailed marketing plan that includes social media campaigns, book signings, and outreach to loc... ⇲

Support issue

Inconsistent customer service

Fix: Keep a detailed log of all your communications with customer service, including dates, times, and the names of representatives. This can hel... ⇲

Limited follow-up from representatives

Fix: Set reminders for yourself to follow up on any outstanding issues or questions. If you haven’t heard back within a specified timeframe, reac... ⇲

Bounced around departments for support

Fix: When contacting support, ask for a direct contact or a case number to reference in future communications. This can help ensure that your iss... ⇲

Poor communication regarding publishing timeline

Fix: Request a detailed timeline for the publishing process at the outset. This should include key milestones and expected completion dates for e... ⇲

Bugs issue

Inadequate manuscript review

Fix: Before submitting your manuscript, consider using beta readers or critique partners to get feedback on your work. This can help identify iss... ⇲

Search issue

Failure to check book title availability

Fix: Before submitting your manuscript, conduct a thorough search for your book title using online databases and bookstores. This can help you id... ⇲

Customization issue

Limited options for author feedback

Fix: Propose a structured feedback process when you submit your manuscript. Suggest specific areas where you would like feedback and ask for a ti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.0%

Bad experience

19.2%

Neutral

11.8%

~ from our NLP analysis of 365 combined software ratings.

Switch to these Alternatives:

Palmetto Publishing

BookBaby

AuthorHouse